The Cedars Medical Centre

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Reviews

1. Debbie Turner ★★★★★

   I have recently moved area and have had to change practices after 27 years with my previous doctor. I couldn’t be happier and more reassured with the friendly professionalism I have experienced from Dr Goodwin & Dr Dockney. The reception staff are always friendly and so helpful and the flu vaccine clinic ran like a well oiled machine, even when it was so busy, I was still greeted with a smile and pleasantries. Thank you all, for making the transition so smooth and welcoming.

   almost 4 months ago
2. Philippa Main ★★★★★

   We went for a flu jab last weekend and it was so well organised! A lot of people were due to have the jabs. We turned up a bit early, joined a longish queue which went down very quickly, there were plenty of friendly helpers, the jabs were done quickly and efficiently and we were out. It all took about 10 minutes.

   almost 4 months ago
3. Paul Scrivens ★★★★★

   Flu jab time again. Absolutely great. No delays, no waiting in fact. Very helpful staff and volunteers on what looked like to be a very busy day. I have always had very good service from the team at Cedars.

   almost 4 months ago

1. Peter Cairns ★★★☆☆

   I don't attend the doctors very often but I find the lottery of ringing at 8am and seeing if you can obtain an appointment very disheartening. Even if you do get an appointment its very unlikely (we'll in my case anyway) that you get to see a doctor. I know for a fact that not every GP surgery adopts this practice and find it frustrating. The nurse practitioners that I have seen are excellent and I'm not critical of any individuals, just the system!

   almost 4 months ago
2. Claris Cannell ★★★★★

   Cannot thank the staff at this surgery enough, especially Dr Archer who has just been incredible with me over the last few months. I wouldn’t want a different gp, the attentiveness and kindness of her is unmatched and I always know that I am going to be listened to and taken seriously. Reception staff always kind and try their best to get you in for an appointment, even if it’s the next day. Thank you for everything !

   almost 6 months ago
3. margaret trevor ★★★★★

   We are new to the practice. A few minor hiccups initially re medication, but all sorted now. I was unwell recently and the GP listened and prescribed my antibiotics without any drama. My husband went to see Dr Archer for follow up of bloods. She has been excellent, listening, organising referral to the hospital. She rang this evening to see how he was getting on with his medication and reassure him that there was another medication he could take if he developed side effects. We are very happy and impressed with the level of care we have both recieved Thank you Cedars!

   almost 2 years ago

1. Naughty Autumn ★☆☆☆☆

   Cedars used to be a fantastic medical centre when Dr Martin worked here. Sadly the service has nosedived of late, and since Dr Martin's departure. Recently, the doctor I saw, sadly spent most of the consultation googling my symptoms, and cross examining me regarding an existing condition (which is a common disease). The same doctor failed to provide me with the prescription and it took 4 days to get the matter resolved. This led to me calling the centre repeatedly and a trip to A&E. The trainee doctor should be avoided at all costs!

   almost 3 years ago
2. Sarah Lavin ★★★★★

   I feel I must leave a review after today. I was very worried about my husband, who was recovering from Covid and rang 111 for guidance, as he was struggling to breath. For a number of reasons, the 111 service didn’t work… I rang Cedars and the lady on reception was superb. She put my mind at rest immediately, rang my husband, and got him in to see a doctor within 3 hours. He had a thorough check up and was given an inhaler. Thank you to the whole team, we feel lucky to have such competent and caring people to turn to.

   almost 3 years ago
3. Wendy Dee ★★★☆☆

   Very mixed so far. The reception staff are excellent. I won't name the doctor I saw recently, but they didn't seem to know how to do something very basic and made a misjudgement because of this. I'm a qualified nurse. I left feeling upset.

   almost 3 years ago

1. Mrs E ★☆☆☆☆

   I don't recommend this practice. I dread becoming ill and I use google and my pharmacist as much as I can. From my experience all I receive is appalling service, rude receptionists abruptly asking me on the phone, what do u want? like I'm an inconvenience. They shouldn't be in this role if all they want to be is rude and obnoxious. Many of the doctors I've seen are not interested and they don't take you seriously. One doctor told me 'times up' and told me to leave because she was busy and that she couldn't help with my menopause symptoms. As I left the reception area was empty. Busy eh? I don't think so. More like can't be bothered. The NHS is the worst it has ever been.

   almost 3 years ago

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