The Park Medical Practice

Reviews

1. Fat Mango ★☆☆☆☆

   They are a disgrace. Just want to send you to a&e because they can't do thier own job properly. Get a receptionist making all there decisions. They'd rather not see someone at all then have to do the job they trained for. I find it a disgrace to pay national insurance to get this level of service. All in all terrible

   almost 3 months ago
2. Anonymous ★★★★★

   Being relatively new to the area, I had to sign up to a GP and chose this one. I was obviously very skeptical because of some of the reviews on here, but they are seriously amazing. I have easily gotten every appointment I have needed (you just need to get on the website to book as early as you can), and the doctors along with the pharmacy staff next door have been absolutely empathetic, caring and exactly what you’d need from people in these professions - despite all of the pressure that NHS staff currently face. If you’re nervous to sign up due to the reviews, I recommend you personally give this practice a try if it is the one nearest to you, as you can always transfer to another doctors if this one doesn’t seem like a good fit for you. But overall, 10/10!!!!

   almost 3 months ago
3. Jon Buckley ★☆☆☆☆

   This GP practice is without doubt the worst NHS service I have used in my entire life. Every health issue they have had involvement in has been appalling. They are consistently incompetent, From the reception staff, GPs and management staff. Constantly passing blame for their own mistakes. Simple requests such as prescriptions are not processed and even referrals to services that are no longer exist. A disgusting service that is a barrier to health seeking behaviours, this practice is To be avoided at all costs.

   almost 3 months ago

1. Ellie Bruckshaw ★★★★★

   A great practice - the G.Ps are thorough, and listen intently to concerns. Since having my daughter they have been reliable, friendly and efficient during what have been difficult times. Admittedly it is not always the easiest to get an appointment but I find the reception staff (in particular Chrissy&Zoe) very genuine and repeatedly go out their way to help you with the resources they have available to them. In my experience, the practice has been consistently responsive to concerns of a serious clinical nature.

   almost 3 months ago
2. Nina ★☆☆☆☆

   If I could give it 0 stars I would. Hugely gone down hill. The new booking system is appalling. Impossible to get through on the phone just says try again later. Took all day to get in touch to book in as I wasn't able to book online for one of the reasons they specify. Got attitude from the receptionist until I informed her that I could not book it online then suddenly her attitude changed maybe if she gave me chance to say why I called that could have been avoided. Been impossible to get an appointment for my toddler was given a link to book in for a practice not close to me. Told to call up which took 3 hours to be told they couldn't do anything and take him walk in center. The website doesn't work for checking your records and after over a year they still haven't fixed it. The new booking system needs to be scrapped and major changes made. Will be looking to move to a new doctors surgery asap.

   almost 4 months ago
3. Ellie Alexander ★☆☆☆☆

   Reporting to the CQC, Watched the whole series of tiktok videos about this place, cant believe they kick patients off their lists instead of deal with their failings as a practice! They owe Vicky an apology

   almost 2 years ago

1. Karen rice ★☆☆☆☆

   Called 80 times to get appointment Friday as had bad chest for 2 weeks and need a meds review no joy, Called this morning as still poorly. Called dead on 8am and cuts off after saying high volume of calls. By 8.45 I had called 180 times today then at 8.45 all appointments gone for today.I dont believe that for a second. 3 practices and all full in 45 min. Disgusting.

   almost 2 years ago
2. elisabeth chambers ★★★★☆

   I have been with this practice for more than 25 years, admittedly most with Dr.Cox . Who has retired . I have many health problems. I’m actually scared to see a Doctor as I have know idea who they are. There’s no information about them no photos of them. Nurse and health care worker or fine there polite and helpful. I agree with a lot of people trying to get an appointment with a Doctor is near impossible. But saying that I have never had a problem with the reception staff. They can’t make appointments if there are no appointment left. If it’s urgent I have found the receptionist will try and sort something out. Personally I wish Dr Cox hadn’t retired he was a dying breed of good Doctors who would listen to what you had to say. I don’t know what the surgery can do to make things better, it’s not just our surgery it’s everywhere.

   almost 3 years ago
3. Ruth Watchorn ★☆☆☆☆

   I suffer with osteoarthritis waited 3 weeks for an mri understandable considering the state of the nhs . But having to wait 8 weeks for the results omg but the most annoying thing of all is having a text from the doctor asking me to ring to discuss the results and 2 weeks later I am still trying to get through .Have now changed surgery . My daughter is with another practice who always answer the phone and evan gets an appointment the same day !! PARK MEDICAL SORT YOURSELF OUT

   almost 3 years ago

1. Lee Waterhouse ★☆☆☆☆

   Zero stars. An absolute shambles of an operation. A total failure across the board to the point that everyone in the village we have spoken with simply does not bother even trying to seek their help anymore. The owners / board had the audacity recently to write to all patients and effectively try and blame the government! They had the nerve to suggest that patients could help by remaining considerate of and respecting their staff!!! What a silly suggestion considering how badly their are failing everyone?

   almost 3 years ago

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