Gosh, what to say... To be fair, there are some nice staff. Appreciating they may be doing their best in the midst of a system that does not work. But, the whole Boots network and its communication seem to be in some sort of meltdown. I was in the store this week behind a queue of other people desperately trying to get really urgent things - and being told they were all out of stock, but no-one had told them this. Same situation for family member for critical prescription order. Add to the parking nightmares outside and the tiny crowded store, and it's quite an experience. People who need anything really life-critical should perhaps consider a Pharmacy chain that has a better way to order urgent stock, and a better way to communicate with customers about potentially catastrophic failures of the supply. Not everyone can simply nip in a car to tour 5 other chemists to get the thing.
Contacts & Location
📍 Address: Silverdale Road, Earley, Reading RG6 7NZ, United Kingdom
📞 Phone: +44 118 926 2146
🌐 Website: boots.com
Photos
Reviews
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Aln M ★★☆☆☆
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Rasmeen ★☆☆☆☆
I used to be veyr satisfied eoth the service quick bit recently the staff i called to check smth and they just left on the phone and said to her colleague i cant be asked ots too hot ic could hear her i called again wouldn't pick up
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Helen ★★★★★
Brilliant pharmacy, the staff work incredibly hard and are always polite and helpful. I accidentally ran out of medication and had to contact 111, the pharmacy were efficient and helpful and got me my prescription very quickly.
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heidi Parker ★★☆☆☆
Two time I have had my order sent there,and both times they was not there,the first time I was told it was in the shop when I got there it wasn't there,second time I got a email saying it been delivered at the store but when I got there they didn't have it,it took me two days by phone before anyone picked up,and when I got to the shop,I had to wait 40 min then to be told again my order was not there,I was about a week befor I got my order.and they was not even sorry and not very friendly.and the other thing I didn't like was the lady that was on the computer about medication was shutting to the customer about there medication which should be private.
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Ritchie Poon ★★★★★
polite and helpful staff (esp'ly tall guy in white robe). can consider extending close time to 18:30 to facilitate collection after work?
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Debs Harris ★★☆☆☆
Has really gone downhill. Used to be a great local chemist but changes in staff have seen it deteriorate. Long queues, prescriptions not being ready, unexpected closures and rude staff.
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sadia durrani ★☆☆☆☆
Horrible customer service they don't even care if there there are customers waiting to be served. Need more staff
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Scott C ★★★☆☆
This branch of Boots is very very compact. There's never really a fantastic selection/ choice of products but when you see the size of the store you will understand why. Waiting times for prescriptions can be lengthy. The main issue here is lack of parking. In my opinion this branch is always worth a try but your more likely to be leaving empty handed and heading for another store.
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faisal hussain ★★★★☆
Good service, well stocked and pharacists are very attentive. Staff is polite and friendly.
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Mary Evans ★★☆☆☆
In the past year my repeat prescription of 5 items have several times been delayed and I have had to request them despite having signed up for text messages to let me know they are ready. Not had all the items dispensed. I now check everything before I leave the shop.
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FAQs
What is the address of Boots Pharmacy?
Boots Pharmacy is located at Silverdale Road, Earley, Reading RG6 7NZ, United Kingdom
What is the phone number of Boots Pharmacy?
You can contact Boots Pharmacy at +44 118 926 2146
How can I get to Boots Pharmacy?
You can find directions to Boots Pharmacy by following this map link