Day Lewis Pharmacy Lower Earley

Photos

Reviews

1. Dylan Thomas ★☆☆☆☆

   Closed for lunch. What?! Are we in the 1950’s? When are working people likely to be able to collect prescriptions? LUNCH TIME, that’s when! Inconvenience at it’s finest.

   almost 2 months ago
2. Priya Lakshmi ★☆☆☆☆

   Very poor service. Closed most of the time and when open take 15 -20 mins at minimum to service the most simplest requests. There are 5-6 women working there but extremely inefficient service. Avoid them if you have other options

   almost 10 months ago
3. Jo Ansell ★★☆☆☆

   Not very impressed with service at this pharmacy. Use regularly, and each time I visit there is always a big queue and long delays. Staff don’t really seem to know what they’re doing and it always looks a very disorganised way of working. I noticed when I visited today, that a very badly written sign has been put up by the tills. It is asking customers to be patient and not yell at staff but whilst I don’t condone aggressive behaviour, I can understand why customers get impatient. I have been told on multiple occasions that my prescription would take 10-15 minutes but the waiting time can be up to 50 mins. This is very frustrating when you are under time pressure and need to get to work. The staff just need to be honest with customers so at least you can choose to stay or return at a later time.

   almost 3 years ago

1. Sinead McEvoy ★★☆☆☆

   No one answers the phone (I have checked the number). I ordered my prescription 5 days ago & heard nothing back.

   almost 3 years ago
2. Maribel Joyce ★☆☆☆☆

   Disgraceful!!!! They don't know how to take care of customers left standing and ignored and still no prescription ready. Never go back there again very rude people in there

   almost 3 years ago
3. Ram's Horns ★☆☆☆☆

   Disgraceful. Always very disorganized. More than half the time they falsely state my prescription has not been sent through. Deliveries are often late. Staff are clueless and prefer to chat amongst themselves than work. I often have to get my mother to argue with them and then we both wait for sometimes more than an hour. Long wait times even when not busy. Rude staff. Expensive products. Am changing to the Boots pharmacy. I regret ever going here.

   almost 3 years ago

1. Hannah Nowell ★☆☆☆☆

   As I was waiting in the line, I could hear the male manager being condescending to the employees. When it came to my turn to be served, he was outright rude to me and violated my privacy in front of a long queue of customers. He then made a sarcastic comment about how much I had to pay and I left feeling very embarrassed and belittled. Horrible behaviour from a medical professional. I can’t believe it

   almost 3 years ago

FAQs