Morrisons Pharmacy Newcastle, Newcastle-under-Lyme

Reviews

1. beth wood ★★★★★

   Lovely pharmacist. Really helpful and friendly

   almost 8 months ago
2. Leslie ★★★★★

   When I went to have my flu jab the young lady asked all the relevant questions and did a superb job . The customer service given was Truly Fantastic by the young ladies behind the counter . And Just gets better every time I go . 200 % Customer Satisfaction. Thank you Les Tolley

   almost 10 months ago
3. Heidi Lomax ★☆☆☆☆

   Front desk staff are lovely but the service is diabolical. Mainly due to how busy they are but not always. I’m glad I’ve left the area and no longer reliant on this chemist tbh. I’m guessing many others dare not speak up while they have to rely on this being there nearest location but they need to improve customer service by a mile.

   1 year ago

1. Hannah Mills ★★★★★

   I understand that people have different experiences, but so far Morrisons Pharmacy have been wonderful with me. Whenever I need to continue my medication, I pop in and ask for a consultation, which they sort out for me within 10 minutes. Consultations are very swift, and pharmacists I’ve met are always lovely. Whenever I’ve had to call them up, they’ve been nice on the phone, and patient while I explain what service I require. As I previously said, I understand people have different experiences with healthcare, but honestly, if a pharmacist doesn’t smile at me, or is quite blunt, I put it down to them being extremely busy and sometimes short-staffed, not rude or unprofessional! As long as I get what I came there for, I’m happy! Wonderful service for the whole year I’ve been going there!

   1 year ago
2. Viv Griffiths ★★★★★

   Excellent NHS Pharmacy First Service. My consultation was arranged swiftly and I received medication quickly. All staff were kind and efficient. Thank you!

   1 year ago
3. Darrell ★☆☆☆☆

   This was my second time at this pharmacy and I had to pick the same prescription as last time eight weeks ago. However I was told the price was two times more than last time, and the reason is that I was prescribed a single dose containing eye drops for both eyes once a day for eight weeks., the pharmacist thought each single dose container was for one eye only hence I needed 112 doses (2*7*8=112) for 6 weeks. However, I explained to him that a single dose container contained more than 5 to 6 drops and it is safe to use for both eyes, as this is what my eye doctor and the other pharmacist who served me last time says. Hence I only needed half of the doses he said I needed (56). However, after I explained this to him, he got annoyed and became really rude, saying he was following the standard where if I don't agree with what he says, go somewhere else because they were gonna say the same thing. Well, guess what after confirming with my doctor and another pharmacist in another pharmacy, what you said were complete non sense and I am now walking away with 60 doses (2 boxes with 30 doses) from another pharmacy, with the same price 8 weeks ago. To the pharmacist who served me If you happened to not know how some medicine work, stop being so ignorant and naive and go educate yourself because it is your job to give out the right amount of medicine not scamming people to buy unnecessary doses. If you hate your job, quit cause nobody deserves to receive your unprofessional attitude

   almost 4 years ago

1. big chungus ★☆☆☆☆

   Had to pick up a prescription for my partner who has a repeat prescription, because it wasn't ready , I had to pay full price for a few days supply, before having to go back a few days later to pay again for the full prescription..long story short, after digging around its because the pharmacy was behind. I asked if the emergency supply could be deducted from the full prescription ( as they have done for us before) and was told that is illegal.. robbed, not impressed

   almost 5 years ago
2. Hazel ★★★★☆

   Pleasant staff very helpful

   more 6 years ago
3. Cris RG ★★★★★

   Very nice and helpful staff

   more 9 years ago

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