Both the service and the food was lovely! I ordered the vegan breakfast and waitress was more than happy to substitute a few items.
Bad customer service. I wanted to try this place to have breakfast with my partner and 2 yo. My breakfast came without any eggs although i paid extra to have an extra egg. I nearly finished my breakfast and i have received one egg only and when i said i actually didn’t have any eggs , the person from the kitchen who delivered it said this was what she had been told. And that’s it. No one checked on us or offered a refund of the extra we paid or discount for missing items on the plate. Generally on arrival was also very poor service as no one told us we need to go order on the till and we were just waiting to be served for a while until i had to ask them although the waitress was available and had eye contact with us many times but didn’t bother to come to welcome or ask if we were ready to order or how we could place our order. Food was okay. Atmosphere and decor is lovely. Wouldn’t want to go back due to bad customer service.
Our 1st visit to this place, main reason was for the singer Jade Scott, was a great afternoon listening and drinking, we then had a meal, flat iron steak and sirloin steak on a hot stone, with extra onion rings, both where excellent, we found the staff to be very helpful and friendly, as in the photo with the manager, it is also dog friendly for well behaved dogs, we will be looking out for the next singer as this might be a regular event and definitely be calling again.
Went in for breakfast food freshly cooked was very nice and the coffee was excellent if you like it strong. The manager was very knowledgeable and attentive. Would go back for lunch or dinner. Licenced bar and cocktail menu.
Wanted too try rise grind as I live on kingswood and have used the village green previously. me my wife had 2 main dinner dishes. and drinks the staff were friendly and the service was good. But for value for money and the limited menu for food and drink availability. Think they haven't reached the standard set by the village green bistro.
Great Decor, Great Music, everything else was very basic. Upon arrival we were shown our table which was directly next to the door, and it was absolutely freezing, at first I thought it was just us, but there were 3 other people including my wife wearing coats at the tables. We asked if we could move to another table, and was told no, although there were at least 9 other empty tables which we could've moved to. I asked a few questions about the menu and items to the waitress, she didn't have a clue about any of it. I ordered the burger with no bacon, it turned up with bacon. And my wife ordered salmon which turned up with numerous bones in. The chips were good, and the dill sauce for the salmon. We then had to ask for the dessert menu once our plates were cleared, as we weren't offered anything else. They don't have one, they just have a few cakes on the counter to choose from, nothing hot. I ordered a coffee anyway, which to say they have a very expensive machine, was average. Lovely decor, music and atmosphere, but won't be rushing back unfortunately.
Enjoyed my bacon sandwich and coffee. Its just a shame people take advantage of the dog friendly policy! A constant high pitch yapping from a dachshund didn't make for a pleasant environment. I left earlier than I wanted and decided not to have a cake to finish, so I could escape the din. Maybe you should put a sign up that says you will be asked to leave if your dog is not quiet and well behaved!
Great service and excellent food. Staff were lovely and really helpful. The bistro has a really nice atmosphere, too. Will definitely be returning!
Great start to our visit with a friendly greeting. Food was nice however I would have liked a bread option and French toast would have been better with fresh cream and fruit. Eggs Benedict had been drowned in sauce, so that would have been better separate for personal preference next time. Overall, a lovely experience and would recommend.
Rise and Grind is located at Unit 3, Monks Way Retail Park, Hull HU7 3NS, UK
You can contact Rise and Grind at +44 1482 738716
You can find directions to Rise and Grind by following this map link