Unwarranted Account Suspension: PPRO & P24's (Przelewy24) Unprofessional Business Practices As a business owner, I understand the critical importance of choosing the right partners for payment processing solutions. This understanding led me to Mollie, a well-regarded payment service provider, which in turn introduced me to PPRO and their service P24 (Przelewy24), particularly popular in Poland. The initial setup was seamless, and I was optimistic about the potential of offering diverse payment options to my clients, especially P24 for its regional significance. Unfortunately, my experience with PPRO has been deeply disappointing and perplexing, to say the least. Before we could even process our first transaction via P24, PPRO abruptly suspended our account. This suspension was enacted without any prior warning or a clear explanation, leaving us in a state of confusion and frustration. Upon inquiring about the reasons for this suspension, we were informed that our products/services did not align with PPRO's internal policy. As a new business, still in the phase of establishing itself, this response from PPRO is not only vague but also disheartening. It's essential for any service provider, especially in the financial sector, to maintain transparency and offer constructive feedback or guidelines for compliance, and we didn´t have any such issues with any of the other 20 payment options we are offering. This approach not only fosters trust but also ensures a healthy business environment. The lack of specific reasons and the absence of an opportunity to rectify any potential issues before the suspension is particularly alarming. It reflects a lack of professionalism and a disregard for the impact such decisions can have on a growing business. This unexplained and unwarranted action has not only caused inconvenience but also dented our trust in PPRO and P24. Moreover, a quick glance at PPRO and P24's reviews on platforms like Trustpilot and Google Maps reveals a concerning pattern of dissatisfaction among many other users. This pattern indicates a systemic issue within the company, possibly in their customer engagement or policy enforcement strategies. To potential customers and business partners considering PPRO and P24, I urge caution. It is crucial to partner with companies that value transparency, provide clear communication, and demonstrate a willingness to support and grow with their clients. Unfortunately, in our experience, PPRO and P24 have fallen short of these fundamental business principles. In conclusion, while I remain a proponent of diverse payment options and the benefits they offer to international commerce, my experience with PPRO and P24 has been a stark reminder that not all service providers uphold the standards necessary for successful and ethical business collaborations.
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Reviews
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Lori ★☆☆☆☆
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Crypto 101 ★☆☆☆☆
From the Netherlands PAID FOR Bitcoin worth of 3600€ and paid for that on Coinbase. The payment provider transfered the money to Coinbase and Coinbase says they know nothing because they cancelled the transaction. THE MONEY ISN'T ON THE BANK ACCOUNT! We have contacted Coinbase them and they don't help. Now contacting the bank account and seeing how we will proceed from here on. If nothing happens legal action has to be taken against them!! THEY TOOK THE MONEY AND THERE IS NO BITCOIN ON COINBASE AND THE BANK STATES THAT THE AMOUNT HASN'T BEEN CANCELLED.
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Brian Davis ★★★★★
Fast and effective, they know what they are doing As soon as you start asking they can offer customised solutions as well. Service lives us to the promise of the website, they will help you pay (or get paid).
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Chris Redman ★★★★★
Great guys to work with. Fast, cost effective and able to come up with tailored solutions for any project. Prepaid card issuance was made totally easy for a project I was running, and after sales service was spot on.
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Alexandre Costa ★☆☆☆☆
My money was stolen by your associate Viabuy prepaid card. Since the account is yours please don't keep my money held 688.18 Euros. That's my salary payment and I'm contacting the authoritys on this. People please don't do anymore business with this company or his associates. That's all a scham
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carolino denzel ★☆☆☆☆
Good day, I am sending this email because it was the victim of a theft I may say so, on August 17 I deposited 150 euros in your account that was to purchase a phone, I spoke with an individual who was Portuguese and he gave me number of identity and reference, and since then never but he answered me the phone, will be the account is linked to any Portuguese firm? if not ask you to do me the return of my money because the account in which deposited the money belongs to your company, if you can even send proof of shipment. Best regards Carolino Fonseca Thank you
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FAQs
What is the address of PPRO Group?
PPRO Group is located at 20 Midtown, 20 Procter St, London WC1V 6NX, UK
What is the phone number of PPRO Group?
You can contact PPRO Group at +44 20 3998 3701
How can I get to PPRO Group?
You can find directions to PPRO Group by following this map link