Staff toilet behaviour was unacceptable I stopped at the Costa in Brockhurst Gate and left genuinely frustrated. One of the two toilets was out of order, so there was already a queue forming. As I waited for the only working one, a member of staff actually pushed in front of me and went in β not for a quick visit, but to take a dump. I ended up waiting nearly ten minutes while they finished up. Itβs really poor form to have customers waiting while staff use the only working toilet for that long, especially when the other is out of service. I normally like Costa, but this was ridiculous and honestly pretty disrespectful to paying customers.
Contacts & Location
π Address: Unit 1 Brockhurst Road, Lee-on-the-solent PO12 4FA, United Kingdom
π Phone: +44 333 003 5883
π Website: costa.co.uk
Photos
Reviews
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Paul Farquharson β ββββ
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Fred Davis β β β β β
Thank Loise for the free cake when my reward didnt work i hope you get a raise for your hard work good job
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Kevin Byrne β β β β β
Birthday treat!! As a loyal customer, my reward is a free slice of cake within a week of the big day...not 63 years old 63 years round!!
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N.P. C β β β β β
Good quick service, clean and friendly staff
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Spam Annoys β ββββ
Staff clearly donβt get on with each other and the mood is projected at customers. Older member of staff blamed other younger members for her mistakes. Customers shouldnβt see this in a team nor should they experience the rudeness of staff as a result.
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StevieBloke β β β ββ
We don't go so much these days since Costa put up their prices, we used to have a Costa Coffee about 3 or 4 times a wk, but now maybe only twice a month.. It's freezing here because they have the aircon on in January.
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Simon Price β β β β β
Always friendly staff, helpful & polite. Open until 7pm most days, welcoming and family friendly. I've always found there to be a highchair available for my little one, well positioned on the retail park. Will continue to use this coffee shop as I've not had a bad visit yet, would always recommend.
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Neil J β β β β β
Good food as ever but slow service through the drive through. Costa Could also do with a menu board further back in the queue so you arenβt deciding what to have while ordering which adds extra time. Friendly staff though and hopefully a bit quicker when the cafe opens up for eating in again.
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FAQs
What is the address of Costa Coffee?
Costa Coffee is located at Unit 1 Brockhurst Road, Lee-on-the-solent PO12 4FA, United Kingdom
What is the phone number of Costa Coffee?
You can contact Costa Coffee at +44 333 003 5883
How can I get to Costa Coffee?
You can find directions to Costa Coffee by following this map link