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Reviews

1. HG W ★☆☆☆☆

   Worst service & staff are rude at next in Barrow in Furness recently I saw a member of staff he was speaking so rude to a gentleman regarding a return it was disgusting to see how staff have so much rudeness and arrogance. I had decided I will never shop at next again even my husband had seen the service fall. Let me make it clear we are paying customers you are not paying us and we don't need to be spoken like this or treated in such a horrible manner. Long waits if ordering anything online, no apologies.

   almost 7 months ago
2. Md sazzad hoshen hoshen ★★★★★

   Came in and found what I was looking for in 5 minutes; Kyle was very professional and scanned everything quickly, very good।

   almost 9 months ago
3. Louis ★★★★☆

   Came in and found what I was looking for in 5 minutes; Kyle was very professional and scanned everything quickly, very good with the validation process of my money. Did come out with a mild headache but I think that’s just me.

   1 year ago

1. C C ★☆☆☆☆

   Waited 20 mins for my parcel. Was only the 2nd person collecting, by the time someone decided to go upstairs there was at least 12 people waiting. No sorry for the wait. Just huffing and puffing. Terrible customer service. The place is getting worse

   1 year ago
2. Rob Sanders ★☆☆☆☆

   Went in to look at suits and was very poor. There were very few size options in a simple black suit and the ones that I did look towards trying on had dirty marks on them already in the shop! The sizes that there was were on the wrong coat hangers and mixed up racks of colour

   1 year ago
3. Adele Dean ★★★★★

   I am deaf and find the staff very helpful.

   almost 3 years ago

1. Lesley Spray ★★★★☆

   Nice friendly staff always helpful..........I bought 4 items in the sale and on entry to the store was given a large plastic bag to put my items in. When I paid I asked for a bag and was sold the usual Red Next sale bag. The first clear plastic bag was put in a bin????? why were my goods not put into this bag???? I thought we were saving the planet ?? Are these bags re-cycled??It seems a waste to me.

   almost 5 years ago
2. Barbara Johnson ★★★☆☆

   I bought a cardicoat value 38 pounds at the beginning of october took it home but was too big so i returned it there wasn't a size 10 so the assistant ordered one for me. It was due to arrive in store 15th Oct just after that date i received a message that it was out of stock and would arrive on the 21st Oct a couple of days after that date i had another message saying it had arrived i went to get it on Friday 26th and found it wasnt in a bag with a coat hanger but folded as small as possible and put in a plastic inner bag and the same size outer bag. I opened the bag and found the with so many creases in it it would have needed to iron it. Why are they sent like this.? Nobody buys something new and then have to iron it. I am very disappointed the stupidity of it all and the waste of my time

   more 7 years ago
3. Merty Medhurst ★★★★★

   Probably the most helpful and polite sales assistant in ladies clothing I have had the privilege to be served by.

   more 9 years ago

1. Rob Thornley ★★★☆☆

   This is a small Next store, and only has a limited selection from the available ranges. The staff offer excellent customer service and are very friendly.

   more 9 years ago

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