ATS Euromaster Fareham

Photos

Reviews

1. Rachalj Pollock ★★★★★

   Amazing customer service, very welcoming. The technicians have great knowledge ,work quickly, efficiently but most of all safely. They were able to offer help and advise with offers to fix a problem without sounding like they were just looking for more money. Trustworthy company , and great value for money. I will definitely be taking my car back if and when it needs anything else doing.

   almost 4 months ago
2. Martin Goode ★★★★★

   Staff most helpful. I am a regular customer at ATS Fareham and yesterday (29/10/25) I had occaision to buy a headlight bulb for my SMART car. I tried to fit it to no avail. Luckily staff were able to quickly help and fitted it straight away. Much appreciated.

   almost 4 months ago
3. Tracey Wilson ★★★★★

   Dropped in with an issue with the car. Staff were amazing, came straight out and diagnosed the issue. Whilst they were not able to do this major repair gave us great advise.

   almost 4 months ago

1. Andrew Jinman ★★☆☆☆

   I’ve been using ATS for years, under the management of Karl. Who has always been excellent. Unfortunately, it was his day off and service is not up to his high standards in every aspect. Unfortunately, I’ve had a rough year medically. But I had an operation three weeks ago and still in recovery, which requires a difficult walk. I was asked to return at 1pm to collect car. So it is distressing to discover upon arrival I was advised the person completing the work was at lunch till 13.30 and still has work to do. So how long to wait? I later phoned at 14.15, after returning home and discovered that ATS was waiting for a delivery of oil! From a motor factor! What MoT and service centre does not hold stock of motor oil? I then learned that ATS has closed many locations. Looks like another company is suffering. Which is unfortunate as I have always received good and trustworthy service.

   almost 6 months ago
2. John Tilley ★★★★★

   I've had a few Tyre changes with ATS now and it's been great every time. I had them diagnose a slow puncture earlier in the year and they didn't charge me for it, just the labour cost for replacing valves which I obtained myself. Would highly recommend.

   almost 6 months ago
3. Travis Bottriell (MASTER) ★★★★★

   Very helpful and friendly staff. They managed to fit me in for a tyre repair while I waited. Would recommend ATS Fareham

   almost 3 years ago

1. Richard Lawrence ★☆☆☆☆

   I booked my car in at Fareham ATS to have 4 wheel alignment carried out. I was told on the phone that my car is front and rear adjustable and that the charge for check and adjust is £70. I was happy with that. I arrived at my 1330 appointment a few mins early. My car was taken to the ramps just after 1340, and I continued to wait for another 30 or so minutes. My car was returned to the car park and I was told my car was done and I needed to pay £70. Noticing the lack of detail, I asked if the tracking was far out and if it needed much adjustment. The guy looked at the printout in his hand and said, "...yeah, the front was way out." I paid and left, hoping to beat the friday traffic and have a good look at the printout when home. Before I got home, though, I noticed the car now steered slightly to the right when the steering wheel was straight. When I got home, it didn't take long to see the rear right wheel's toe adjustment was highlighted red and out of the tolerances set out on the sheet ATS had given me. Frustrated, I called ATS Fareham and asked why the rear right wheel was out of the tolerances set out, when I had just paid for it to be sorted. The guy replied that he didn't have a copy of the printout and that I would need to bring the car back the next day in the afternoon when it's quiet. Another 40 minute round trip. The next day, in the afternoon, back at ATS Fareham, I presented the printout to a different guy at the reception who agreed the rear right wheel wasn't set correctly. He went and found the mechanic, who had adjusted my car, who then told him that a rear adjuster on my car was seized and that he had said, to the guy on reception, the day before, that it was seized and that he shouldn't charge me for the rear adjustment. This would've been minutes maybe seconds before he DID charge me for front and rear adjustment and told me nothing about any issues at all, even when prompted for more detail. I was then told they couldn't address the issue with the rear of my car "without heat," which they "didn't have". (An ex mechanic I know laughed at that). I was then offered a £18 partial refund for the rear adjustment, which didn't happen, but I was still charged for. That partial refund was another palava that took nearly 2 weeks and went back to the wrong card. I just hope there aren't many other people who think they are getting the service that they have paid for, when in fact they aren't, and will only know they haven't, when, and if, they personally check. A waste of well over 2 hours and £70, only to be in the same place I started, which is needing my alignment sorting and needing to find a competent place to do it.

   almost 3 years ago
2. Charlene Hollett ★★★★★

   Managed to squeeze me in last minute for an mot ........fair price for the work carried out ......Gary kept me informed the whole time .....will defo use again

   almost 3 years ago
3. James Rowe ★☆☆☆☆

   I sent my 18 year old daughter to ATS Fareham as I have dealt with them since the early 1990’s and had only ever had great service. She booked 4 tyres via Black Circles and arrive in the car park. However as she reversed into a space her car rolled very gently into the barrier, so she checked and there was a light scuff to her car and no damage to the barrier. She went in and as well as the tyres, she asked if she could have someone take a very quick look at the negative battery terminal as it seemed loose. On return she was handed her key and was told that they knew she had hit the barrier and they had taken pictures to cover their backs. Being an honest person she was never going to claim any damage and if nothing else felt stupid it had happened. ATS please treat all your customers with the same respect no matter their age or gender, as this was an ideal opportunity to make a new return customer and all you have managed to do is lose her custom and everyone she knows due to your actions. I don’t think you bothered looking at her battery terminal either. Great work ATS Fareham.

   almost 3 years ago

FAQs