B V S Mechanics Group ltd Car Repair Garage in Fareham

Reviews

1. Andrew Small ★☆☆☆☆

   They quote a "full inspection and service"....my Kia Sportage developed a noise two days after purchasing on a trip to Wales and the front brake caliper was missing two bolts and just hanging on the disc by the brake pipe. Also one tyre was bald on the inside and would have been an MOT failure. BVS said that they would replace any tyres under 3mm tread before sale. Low tyre pressure light was on and I was told that this was "Common with Kias". I was told that it was sorted but I ended up getting a tyre company to change the faulty sensor valve for £70. I also serviced the car and the air filter was clogged and hadn't been changed for ages and the oil filter was old and dirty and definitely not serviced recently. Faults and dodgy MOT reported to DVSO. I believe that this wasn't BVS but the garage adjacent to them. BVS didn't seem bothered with the loose brake caliper when it was reported to them. Check all tyres and the servicing if you purchase any vehicle from BVS.

   almost 8 months ago
2. Harry Kearns ★★★★★

   I want to acknowledge the truly great service I received here when purchasing my Nissan Qashqai from BVS in April 2025. From start to finish, I liaised with Adam who went above and beyond more than once! From my initial message via Autotrader, Adam was approachable, easy to contact and gave regular updates about when the vehicle would be available. He was open and honest about the condition of the car and even held his sales to a very high standard by ensuring a couple extra parts were fixed before it was delivered (e.g. cambelt, brake pads and discs, battery) despite these not being strictly necessary. It was clear that Adam and BVS do not rush these vehicles out for an onward sale when there are little niggles that will affect customer experience in the long term. This all made sure the vehicle was in excellent condition before arrival. Despite a tight deadline before Easter bank holiday weekend. Adam worked hard to ensure the car was delivered before the weekend. Even the “after care” was excellent. Shortly after delivery, a fault code appeared on dashboard. Without quibble, Adam gave a few options within their warranty to either have the vehicle fixed locally or for myself to drive down and get it sorted for no charge. I opted to have the vehicle fixed with BVS. Since repair, there have been no issues whatsoever. Buying a car with BVS was exactly the experience an online customer dreams of and definitely is one of the good ones in the industry. I would definitely recommend BVS for purchasing your next used car from! I will be using again in the future. Once again, thank you Adam for your hard work with this one. Pleased to give you the recognition you deserve.

   1 year ago
3. Steph Foxx ★★★★★

   I was really hesitant to buy a car from a dealer again as i'd previously had a bad experience. I enquired about a car and explained to Darren what had happened. He was open, honest and answered every question I had with as much detail as possible. He told me about the negative reviews on here and explained what really happened - which to be fair, he didn't have to do. We spoke for quite some time before i purchased the car, gave me plenty of time to think things through and answered another millions questions every time i spoke to him. When an issue arised with the car after I bought it, he got it fixed and sorted for me. Nothing was too much trouble. Would recommend.

   almost 3 years ago

1. Steph Rowland ★★★★★

   I was really hesitant to buy a car from a dealer again as i'd previously had a bad experience. I enquired about a car and explained to Darren what had happened. He was open, honest and answered every question I had with as much detail as possible. He told me about the negative reviews on here and explained what really happened - which to be fair, he didn't have to do. We spoke for quite some time before i purchased the car, gave me plenty of time to think things through and answered another millions questions every time i spoke to him. When an issue arised with the car after I bought it, he got it fixed and sorted for me. Nothing was too much trouble. Would recommend.

   almost 3 years ago
2. Mixture of series- Faishon, Beauty, Fitness, Job ★☆☆☆☆

   Such a shameful people. Working illegal and stealing money from people. Do not deal with these people. They are such a theft in the market. They charged £200 from our card without informing us that this amount is non refundable. They are not receiving our call and not responding to our messages. We did not get any service from them. We want our money back. We are reaching out to best lawyer to get our harden money back because it is not a joke that £200 they are going to keep without no service or no product. They are keep on saying they have invested time on our case but they never told us that time they are investing, we have to pay. We have dealt with other car dealers no body has ever done that. What kind of company is it? I am going to take legal action against this harassment. This is not the way you run a business and mentally it is disturbing.

   almost 3 years ago
3. Niall Osborne ★★★★★

   Groupon service with complimentary clean. Got my car through its MOT. Have been back since with my Girlfriend's car for the same - service and MOT. Always does a great job for me!

   almost 3 years ago

1. Chris Maddock ★★★★★

   I bought a BMW from Adam @ BVS who was great throughout the whole process. Quick replies with information prior to my visit. Gave me a quote for part-ex for my car (subject to an inspection). The car was exactly as described and they gave my car a once over while taking the BMW for a test drive. They honoured the part-ex price and we made the deal there and then. Very happy and would definitely recommend.

   almost 4 years ago
2. Diana Barrington-Scott ★☆☆☆☆

   My original review was a good one due to them giving me all the time in the world to check over a vehicle they were selling. Left me to talk it over with my sister no pressure. They dropped some of the price because the tyres were not that great so they needed replacing really to have confidence on the road. But unfortunately that's where the good parts end. On purchasing the car in September (2018) there seemed to be no problems. Comfortable drive nice. I was happy my money had gone to the reliable car I desperately needed. Untill she didn't start one morning. RAC tested the battery and it became clear it needed replacing. He also heard a noise on the engine that disappeared on pressing the clutch and said it was play on the flywheel. I took my car to my regular garage: Hickleys in Bridgwater and they confirmed this was definitely a flywheel issue and part of the engine and definitely fixable through the 3 months warranty. On sending a message to BVS I was told it wasn't part of the warranty so have been left with a possible 1100£'s bill on top of the 1700£'s I paid for the car and the 120£'s for the new battery and 80£'s for the tyres. I am less than Very happy. In fact how I feel comes no where close. A machanics would know of these issues. I am a not a machanic. Nor is my sister.

   more 7 years ago

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