Silver Arrow MB Ltd Car Repair Garage in Fareham, Titchfield

Reviews

1. Kevin Warrington ★★★★★

   I've owned Mercedes cars for about 10 years and previously taken them to the main dealer for service under a service plan. It dawned on me that what seems like a reasonable monthly amount results in paying a small fortune for an annual service. Silver Arrows were recommended and proved to be worthy of the reccomendation. Our car has been serviced today (expensive, B service) and, although not cheap, was a lot less than the local dealers would charge for equally good, if not better service using genuine M-B parts. Easy to book the car in (unlike dealer who get a bit snooty when they realise it's a 7 year old car that still looks like new and I've got no interest in changing it), work performed with a full list of all the operations carried out (per Mercedes schedule) and ready a little earlier than suggested. The real bonus was that the car was returned fully valeted, not just a quick jet wash. We'll be back in the future, I am sure.

   almost 10 months ago
2. Toni Ashworth ★★★★★

   Always had good service from this garage. Very friendly and informative

   almost 10 months ago
3. Simon Thomas ★★★★★

   A customer of Silver Arrow since 2008. As a professional driver covering over 700,000 miles since then Phil and his team are now looking after my third E class saloon. Always very accommodating, given the nature of my business they are happy to fit me in around my diary. A professional, knowledgeable team. Would highly recommend, and never consider trusting my car to anyone else. E&E Chauffeur Services are always in secure hands.

   almost 3 years ago

1. Iain Hutton-Taylor ★★★★★

   Always a first class service from Phil and his team. Maintenance and repair issues are dealt with in a very reassuring manner. They do what needs doing (after due consultation) but nothing more. They don’t look to rack up the bill by finding “additional work” for the sake of it. These people are passionate about Mercedes and they look after you well. And you won’t better the price. I was shocked to read a recent “bad review” from a clearly disgruntled customer who’s views are miles apart from the Silver Arrow service I know so well. I have been a 2 car customer for 12 years and, one by one, most of my friends and neighbours have followed in my footsteps to Phil and the team. That speaks volumes. We can’t all be wrong.

   almost 3 years ago
2. ANTHONY HOSKINS ★★★★★

   I have been using Silver Arrow for 12 years. They have Merc qualified staff carrying out excellent repairs and service at very good prices. Nothing is too much trouble and they go out of there way to give customer satisfaction. .Highly recommended.

   almost 3 years ago
3. Colin Chambers ★★★★★

   I have used the services of this garage for the last 20 years, their technicians are excellent, the staff are always very accommodating and friendly, I recently had to have my turbo replaced this was carried out very efficiently and the cost was cheaper than expected. Thank you for a looking after my JAguar F Pace and also my wife’s Ford B Max. This is a fantastic garage I recommend you take all your cars to them for service and repairs. Colin Chamber

   almost 3 years ago

1. Colin Hollywood ★★★★★

   I booked my SL in for a service and health check. Mark, the technician who carried this out was really exceptional - very knowledgeable, efficient and friendly and treated my vehicle with care - a real Mercedes enthusiast and a world away from the indifferent attitude of main dealers. 100% recommended - I won’t go anywhere else now!

   almost 3 years ago
2. Ian Kennedy ★★★★★

   Faulty sensors on my SLK250. Diagnostic morning - parts obtained and fitted by mid-afternoon. Excellent service, and almost half the cost quoted by main dealer. Would recommend.

   almost 3 years ago
3. David Spenceley ★☆☆☆☆

   Be aware! I paid £51.00 for a diagnostic check for my Daughters SLK. The faults were found and I was informed that when booking to resolve the problems that the RAC warranty we have was not something they dealt with because of delayed payment etc. I have now had to repeat the process at another garage and lost the cost of the diagnostic check. When booking the check my daughter did say they car had warranty.

   almost 4 years ago

1. Gary ★★★★★

   I was recommended by a friend to use Silver Arrow and that was 3 years ago, I do not even think of going anywhere else. Phil and his team are superb. I can do in excess of over 80k miles in a year. So my Mercedes-Benz is serviced sometimes 5 times In a year. They are faultless from start to finish and nothing is ever too much trouble. Also there prices compared to dealerships are very reasonable.

   more 8 years ago

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