Kilkeel Primary Care Centre

Reviews

1. Atticall Community Association ★★★★★

   I just had an appointment in the clinic today I was treated with the utmost courtesy and professionalism The doctor listened to me and discussed my problem He then gave me some cream I was extremely happy with the advice and support and now I have to play my part in sorting out my problem Was given reading materials also to increase my knowledge and understanding Thank you Doctor for your help

   1 year ago
2. Rosita Ruskyte ★☆☆☆☆

   I have been a patient in this clinic for 6 years. I never had a doctor like this before. When I am asking for help and complaining about my health,she asked me where am I from. Then I said I am from Lithuania,but I am living here, I trust the doctors here and I want to feel better,I have pain etc. She asked me why am I not going to my own country to sort it as we have a good doctors too. She even didn’t really wanted to add me on the waiting list for my problem as she asked do I know how long it could be,but I said I know,I need it as I cannot stand on my own legs and I am still young. I couldn’t believe this. I am speechless. She was old, looks like I needed to say everything by myself, but I said in the end ,,you are the doctor,you need to tell me what do I need to do,please give me an advice,, I don’t know. I never had a worst doctor visiting experience. It doesn’t matter where I am from, I love people who is around me,my all friends are Irish and I am friendly person too,but this was not fear to tell me. Everyone knows how hard is to reach to doctors there,but If I am reaching them finally and getting this… I don’t know. I cannot call this old lady a doctor. Sorry for that. But I am very disappointed, just waisted my time.

   1 year ago
3. lorena sabbatini ★☆☆☆☆

   Impossible to get seen and they diagnose you over the phone if you get lucky. Absolutely disastrous service. Very worrying if this is the importance they give to our health. They shouldn’t operate at all in this circumstances. Tried to change clinics before but no room in the vicinity.

   1 year ago

1. George Bakker ★☆☆☆☆

   Impossible to penetrate the incredibly complex system to make an appointment. Took me 4 months to get a routine appointment. Receptionists are like a firewall between patient and doctor. Can't ever speak to the same doctor twice. The practice has changed administration more often than most people have had a hot meal. Follow up care is negligible. Avoid if at all possible.

   1 year ago
2. San Ban ★☆☆☆☆

   1 star is being generous. On hold for over an hour. (Not lunch hours). Tried on 3 separate lines and none were answered. Eventually drove to the clinic whilst still on hold, only one person in waiting area. Receptionist insisted they are answering, however no phones could be heard ringing. Said receptionist doesn't seem to be a 'people person'. Could do with a course on customer service. If you are lucky enough to actually get through and get an appointment, some of the GPs are very good. Glad that my hard earned tax and NI contribute to this fabulous service that I can't access. Wonderful service for working people and working parents.

   almost 2 years ago
3. Gurpareet singh ★☆☆☆☆

   Very very bad customer service. Girl sitting on reception have no clue and very rude.

   almost 3 years ago

1. Crisis X ★★☆☆☆

   I'm sorry to do this as I grew up going to this medical practice but it has got to the point I can no longer recommend it as a good place to go for medical assistance. Was told by the receptionist that it will take 2 months to get a call back because my skin condition is a recurring thing and therefore it's not serious enough to get in touch with a doctor to give me a referral to a specialist... I insisted that my skin felt like someone was pouring boiling water over me and the response was the same as above.

   almost 3 years ago
2. Florence Regina ★★★☆☆

   How to see the doctor? Can we just drop in? We try to call the number listed, no answer, no one pick up the phone. Please let me know, tq.

   almost 3 years ago
3. Sara McBride ★★★★☆

   Dr. Chambers used to run this practice alone, and then it was fairly excellent health care. I was abroad for several years, & when I returned in 2015 she had a partner, Dr. Jadczek, reputed to be an excellent pediatrician but we didn't get on very well. Dr. Chambers has recently retired, now it Dr. Jadzcek's surgery, with assistance from locums and nurse practitioners,; fortunately his attitude towards me seems to have improved. We'll see.

   almost 5 years ago

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