The Goodwood Hotel

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Reviews

1. Dan May ★★☆☆☆

   Sadly a really disappointing stay. I booked this hotel for our first night away without kids in 5 years, and as a Christmas gift. I specially chose it because I wanted a hotel where we could spend the afternoon using the pool/spa facilities, to unwind and relax. We arrived at 2pm, and got access to our room. We went to make a drink to find one mug and no milk, a problem quickly resolved but nevertheless. We went to use the spa and we were told it had child inflatables in until 330. We went back at 340 and were told it was full and to come back in 30 mins. 20 mins later we were told the same. At 4.40 we were told it was still full and there were three families ahead of us in the queue. They said we could try after 6 when kids weren’t allowed. We had a table booked for 7 and that’s not really the point of having an afternoon in a hotel with a spa! I went to complain and whilst the staff were polite, I was told that my fee paid was just for my room and not part of a spa package. This despite the fact that the website very clearly lists use of the pool/spa under the ‘what’s included’ section. I suggested that a discount on my room felt appropriate but was told that this was not going to happen because I had received what I paid for. This was supposed to be a really special 24 hours away but has been completely ruined. I feel that this was mis sold. The spa is open to non residents and clearly is very popular in school holidays. But there is no way to book a slot and we were not advised that the spa was likely to be unavailable to us. I feel strongly that I was mis sold to. So my relaxing 24 hours in a spa hotel was reduced to spending the afternoon watching TV in our room. I would not wish to return. Such a shame as it has the potential to be a nice place. Bed and Breakfast was around £250. Worth it for a hotel with a spa, but not worth bit for a fairly run of the mill room with no spa access.

   1 month ago
2. Cherie Cope ★★★★☆

   We are back from a lovely break visiting family on the south coast. This hotel advertises itself as Luxury and dog friendly... and it is definitely dog friendly and high quality, though we'd argue its luxury adjacent! Its a lovely setting and a great building, with access to walks around the huge grounds and 3 restaurants on (or close to) the main hotel. The hotel is genuinely, properly, entirely dog friendly. Your dog, as long as well behaved, can go everywhere but the spa and gym... and why would your dog want to have a workout? Our boy was relaxing. And I don't think he'd enjoy the hot tub anyway! Check in staff were friendly, the reception has a lovely open fire and the smell of wood and flames was so welcoming on arrival. Carpark is huge, although can get full of puddles in the rain. Room was warm and comfortable, a good king sized bed (which looked like it could also be made up as a double), lovely quality teas, tasty shortbread, bottle of water, Nespresso machine and robes in the room. Fee for dogs is £30 a stay which is about fair IMO, I don't think cleaning after a dog ever runs to more than that unless there's a problem, and I believe that this hotel charges fairly for the slightly extra effort and airing that housekeeping need to do. You get a very nice dog bed for the stay, a dog towel, a bowl and some treats. All with a little "dog in room" sign you can use in the event you might need to leave your dog in the room for a short period. The restaurant accommodated our dog well, as he's a nervous nelly, and gave us a table where he could lie calmly tucked away in the corner. He came for breakfast with us, we walked the grounds first thing (not lit at night so take a torch!) and our room opened directly onto a small, enclosed grassy garden area. Genuinely the most dog friendly and considerate hotel we've stayed in so far The food was good in the evening. All of the meats are from the estate where there is a farm, and our food was tasty and served quickly. Because the hotel is so dog friendly, there are quite a few dogs so breakfast took some navigating, especially when not all dogs are good with other dogs (our dog isn't but tends to hide rather than bark). Something to be aware of if your dog is a bit reactive. Breakfast has a continental selection that spread down the middle of the room with juices, water, yoghurt, cereals, fruits, breads and pastries. You ordee hot food to the table. Breakfast was tasty. The coffee, however, was poor. Coffee at breakfast was serve yourself Nespresso pod machines, of which there are two temperamental machines. Quality lacking. Give me bean to cup or filter. The gym was well equipped with modern cardio equipment, a decent (if not extensive) dumbbell set, and a good selection of weights machines . As hotel gyms go, this is a high quality one, but they sell memberships and I'm not sure its something id pay the large (£100) per month fee for (no squat rack, two benches, no Smith, one cable, small set of kettlebells etc) but as a hotel gym, its excellent. We didn't make the spa on this occasion but the pool area looked nice and clean. Prices seemed in line with what you'd expect from such a place, not excessive but not cheap, and one of the restaurants/ cafe areas is right there. The only things that would bump this into gebuine luxury: - softer towels/ robes - some fixtures in the room were broken or missing - newer television with ability to log in or cast - plug sockets with USBs - plug sockets by the beds - shower head looks old and cheap - door felt a little flimsy - better coffee at breakfast, served to the table But on the whole we had a lovely stay and would absolutely stay again.

   almost 2 months ago
3. Charlie Pilkington ★★★☆☆

   It was a disappointing stay, the hotel doesn't live up to the standard of other areas of the Goodwood Estate. Since there was a heatwave we specifically asked about aircon since we had our baby with us- the aircon was not working and we were offered a fan. The room seemed to be hotter than outside resulting in very little sleep. Not good enough for a £250 nightly price. The rest of the hotel is tired, food was pretty good and staff were fine. We did contact customer services but were offered a small discount on another stay. Such a shame it would have been an excellent regular short get away for the family

   almost 4 months ago

1. Paul Breakwell ★★★★★

   Stayed here for the first time, some aspects are a bit tired and could do with an update as for the price of my stay I didn't expect threadedbare carpets! Another coffee machine at breakfast would be useful as waiting to get a coffee which you make yourself was a bit frustrating. Staff and service were excellent as was the meals I enjoyed here, great dinners and breakfast.

   almost 4 months ago
2. Claudia Fischer ★★★☆☆

   The rooms are OK, but the bed is terrible. You can feel the springs in the mattress and a double bed is made of two single mattresses put together. Hence you cannot sleep in the middle of it but have to stay on one side. Breakfast is really on the low average. Croissants come straight from the packet without even being warmed up and the cooked breakfast is just acceptable. As far as the SPA, the steam room was out of order when we went, which is a shame because it's my favourite part of a spa weekend. The facial treatment was excellent and so were the products I purchased. The staff is excellent, very polite and helpful, they drove us the the Kennels and back and the location is fantastic. Kennels dinner was amazing. But I'll leave a separate review on that.

   almost 3 years ago
3. Kash Reid-Bashir ★★★★★

   Both dinner and breakfast were excellent. The food was good and the service was fine. Unfortunately, the actual restaurant area seemed to be a little dated. We also managed to get to the health club the following day and were really pleased that a day membership was included with the booking. Fortunately, we were upgraded as we arrived as it was our 25th wedding anniversary. The room was spacious and we had French doors out to a relatively private terrace. We would have no hesitation in recommending the Goodwood Hotel and would even encourage potential guests to walk the grounds during their stay.

   almost 3 years ago

1. Emily Spiller ★★★★★

   Beautiful hotel! Stayed here for a birthday treat, and we couldn't have been happier. The room was a great size with thick curtains so we slept well in the super comfy bed. It had a lovely bathroom with gorgeous Ren bath products. The staff were welcoming and helpful, offering maps when we left for walks around the stunning grounds. Highly recommend the breakfast too which has good-quality local produce, particularly after we made use of the pool and sauna / steam rooms. Great value and we'll be back!

   almost 3 years ago
2. Antonio A Lopez ★★★★★

   Beautiful hotel, friendly staff and really clean. The bedroom was amazing and they took care of the details. Shower soap and shampoo are provided and animal free cruelty. The restaurant is really beautiful and in the breakfast it was plenty of options and a big continental bar. I choose vegan breakfast with a nice scramble tofu.

   almost 3 years ago
3. Paul Bradley ★★★★☆

   Spent two days on this beautiful estate for a family wedding. The House is gorgeous and the setting is magnificent. The hotel was lovely and I made very good use of the pool and sauna. Very clean and well kept. Only possible downside was the breakfasts.

   almost 3 years ago

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