📍 11 London Road, Bognor Regis PO21 1PQ
📍 Address: 11 London Road, Bognor Regis PO21 1PQ, United Kingdom
📞 Phone: +44 800 458 1065
🌐 Website: hsamuel.co.uk
Was sold a stunning Bulova watch not too long ago by the team here, couldn't have asked for better customer service.
Really friendly team in the Bognor branch. Sharn was fantastic I needed my watch bracelet adjusted and another tightened. It was no trouble at all. It was literally done in 10 mins. Great customer service!
I collected my Citizen wrist watch from H Samuel in Bognor a few days ago and was served by a young man by the name of Jamie. He fitted it for me, removing a link and making it very comfortable. He was courteous and efficient, as are other members of the staff, and I will no doubt visit the shop again in due course.
This place is a big no no for our family now. We wouldn't give even 1 star now. We used to be very loyal customers. We bought so many jewellery from there and the staff was great. Now the staff have changed and are not so great. One of examples : We gave one item for repair, I was told it will take 2 weeks. After 2 months I went to ask for item. They found it in there and said they have got no idea why nobody didn't contact with me. Didn't even apologise! How about to check what they are receiving? And the repair was horrible. My family feels we are not welcomed there as previous staff was there for people. New staff clearly isn't.
Lovely atmosphere, very helpful team. Dave and Megan was happy to answer any questions and really showed they was listening.
Nice one Dave ..thanks for getting my watch delivered from another branch ,saving me time and miles friendly service and very polite
I have paid £10 in Aug 2022 to change battery in my watch. It lasted only for 2 months. Customer assistant today apologised, usually they are supposed to last for 1 year. He also mentioned they didn't have the same issue before. However, even if they did, he wouldn't tell me. I am very unhappy with the situation and explained why I won't get back to this shop again. He replied "this is absolutely fine!", I said "are you the owner of the shop?.."..
Friendly staff, fast service, reasonable prices, clean store with impressive display.
Nice little store with very helpful and friendly staff.
H. Samuel is located at 11 London Road, Bognor Regis PO21 1PQ, United Kingdom
You can contact H. Samuel at +44 800 458 1065
You can find directions to H. Samuel by following this map link
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