DTRONIX

Photos

Reviews

1. John Mercer ★★★★★

   After much searching on internet forums and online I discovered this gem of a company. They repaired the broken circuit board in my Jaguar XK touch screen which is now once more working brilliantly. And at a very reasonable cost. These screens are not generally available to buy and are very expensive to source second hand. Few companies deal with these old Alpine electronics units and so a big thank you to the team.

   almost 2 years ago
2. Robert Savage-Hanford ★★★★★

   It's no wonder that my local Honda dealership recommended DTronix when I asked them about fixing my 11 year old SatNav reader - the people; the service; simply excellent. Thank you K & D !

   almost 3 years ago
3. Mike Armstrong ★★★★★

   Very special service. Only equal to John Lewis for customer care. Pioneer Avic-F9880DAB-C Head unit. They fully supported me from start to finish. I was also very grateful to Pioneer UK who were also very helpful and supportive. Special thanks Dinker at Dtronix.

   almost 4 years ago

1. Michael Daniels ★★★★★

   My double din unit stopped working and Panasonic said Dtronix were their preferred/recommended partners. Having had my unti for about 5 years and not knowing anything about Dtronix I was apprehensive but with no reason to be. From my first contact with Lisa at customer support I felt confident in sending my unit off for the them to make an initial inspection. Once recieved by them the engineers kept me well informed about what they had found and how the unit could be mended. I was given a price which was a lot cheaper than buying new and they proceeded to repair the item with genuine parts, many direct from Japan. I am now in reciept of my working double din unit and very happy with the service recieved - Highly Recommended - Thank you.

   almost 4 years ago
2. Mike Daniels ★★★★★

   My double din unit stopped working and Panasonic said Dtronix were their preferred/recommended partners. Having had my unti for about 5 years and not knowing anything about Dtronix I was apprehensive but with no reason to be. From my first contact with Lisa at customer support I felt confident in sending my unit off for the them to make an initial inspection. Once recieved by them the engineers kept me well informed about what they had found and how the unit could be mended. I was given a price which was a lot cheaper than buying new and they proceeded to repair the item with genuine parts, many direct from Japan. I am now in reciept of my working double din unit and very happy with the service recieved - Highly Recommended - Thank you.

   almost 4 years ago
3. Vinnie Harkin ★★★★★

   I'm pleased to have had dealings with Dtronix recently. My Pioneer Head unit seemed to have developed a problem and via Amazon seller I was directed to Dtronix for support. Right away they wanted to arrange collection of the unit and have it serviced but then they suggested we do some checks first. I was then contacted by Steve from Pioneer and he gave me advice. Low and behold the issue was not with the Head unit but my van wiring!! During this time they kept in touch and were not critical of my lack of investigation lol! Would definitely recommend. Thanks

   almost 4 years ago

1. Martin Porter ★★★★★

   I've just had my Alpine radio returned after being repaired for a leaking LCD display screen and what a first class job they have done, Elaine and Dinker explained the procedure that the unit from the time I sent it to them and it's return would be approximately 5 working days and they were true to their word. Very impressed with the service and communication I received during the repair, once again well done guys and ladies i will be recommending you to members of a car club I belong too and hope to do business with you in the future.

   more 7 years ago
2. David Tucker ★★★★★

   Outstanding communications, Outstanding technical expertise and capability, Outstanding service. My Alpine CD/tuner head unit has served me well for 25 years, but started malfunctioning. Firstly, I was astonished that Dtronix confidently accepted the vintage unit for appraisal. I was even more impressed when they managed to diagnose ALL of the problems and quote a very reasonable price to repair the considerable number of faults and recondition other worn components. The head unit is back in my car now, looking and working like new, and I'm as thrilled with it as the day I first bought it. I will not hesitate to send the unit back to Dinker and his team at Dtronix should it ever play-up again, but I very much doubt that will ever be necessary.

   more 8 years ago

FAQs