Willow Veterinary Clinic

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Reviews

1. Zoe Coleclough ★☆☆☆☆

   I have never delt with such a rude unprofessional place as this one. Absolutely disgusting behaviour.

   almost 3 months ago
2. Keith Evans ★★★★★

   Fantastic vets been using them for years. Very friendly and my dog loves going to them

   almost 6 months ago
3. Daniel Lewis-Dayle ★★★★★

   After a traumatic time recently in which my kitten went missing, I was recommended this vet by a friend, although not close to me (I live in Stoke). I managed to get an urgent appointment for the same day and the vet was very understandable that I was upset over my cats injury. She was gentle and my cat really did not seem perturbed by her. The receptionist was also lovely, and my cat got chatting to her in the reception as well. Gremlin is on the road to recovery and i cannot thank these people enough for their compassion.

   almost 7 months ago

1. L Kirk ★☆☆☆☆

   The werrington Branch used to be excellent . Following a booking mix up over the telephone we were spoken to rudely and unprofessionally, despite it being the receptionists error. When I requested to speak with the practice manager I was accused of being aggressive by a senior Vet nurse. Clearly she was not following her code of conduct with her demeanour, something that will be highlighted with her regulatory body surrounding the way she responds to feedback and blocks access to raising concern's by taking calls which were to the practice manager. We have also been made aware that as customer’s / patients we were discussed in the vets afterwards in front of others. I would definitely pass this place by, there are better recommended practice’s around. Who will value customers and not treat them rudely. Just vile

   1 year ago
2. sandra gotham ★★★★★

   My mum took her budgie there today unfortunately nothing could be done for her. Such professional and caring vet Victoria. Also the same for the receptionist thankyou for the kind gesture. Today and caring attitude

   almost 3 years ago
3. Charlotte Lownds ★★★★★

   Absolutely amazing vets, caring and compassionate, all staff friendly and happy to help, only ever received top quality care for all of our animals, always informative and knowledgeable on conditions.

   almost 3 years ago

1. jason swindells ★☆☆☆☆

   Gutted really after all money spent near probs 2200 i asked the question is he ok answer yes so tablets for rest of is life 2 months on gone only wanted teeth out thay said

   almost 3 years ago
2. Steve Kirkham ★★★★★

   From the moment we walked through the door, Sam was so relaxed and was fussed over by everyone, the vet who examined him was so gentle, even when she examined his postate.

   almost 3 years ago

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