I went into super drug to get some advice about my dry skin on my nose and top of my head and two women were brilliant and advice me what moisturised cream to get and also they said to buy some face wipes to clean my face before I put some moisturised cream on
I came in to purchase Bonjela; I couldn't find it so I asked the lady named Lydia at the counter where it was. She was really polite and showed me where it was.
I came in looking for a blusher product. I seen a few that had caught my eye and I was stuck between the shades; on which one would suit me and look best on me. I didn’t want to buy a blush that would end up being a waste for me so I wanted to make sure I was buying the right one. I was swatching a few of the tester shades with my finger and rubbed my finger on my cheek to see how it looks on me. I didn’t know that your not allowed to put product on your face. One of the staff member came up to me rudely and snatched the product out of my hand and told me off. To which I understand fair enough your not allowed to put the product on your face, your only allowed to swatch on your hand/arm apparently (they should put a notice up because I didn’t know this, as well as, remove mirrors next to the products because it gives the idea to try the product and see how you look in the mirror.) But for the lady to snatch the blush product out of my hand and walk off with it I felt upset. That was the only tester product there for that shade so unfortunately I was confused again on which shade to get (I am a indecisive person.) I left feeling angry and upset. Perhaps just giving a warning would’ve been better rather than being cold and rude about it. I did buy another product and a different lady on the counter who served me was nice and friendly hence the 3 stars I’ve rated
Popped into store to buy Christmas gifts, Danielle couldn’t have been anymore help, she was excellent, advised me on the correct items and gave her honest opinion. The gifts went down a huge success so I owe my thanks to Danielle for the exceptional customer service. She’s a credit to the store!
The girl called Caitlin served me today (according to the receipt). She called me over saying 'yeah' she said '£1.25' no please I paid with card got no thank you either really rude girl. Was happy with my purchase thoe and was reasonably priced.
Usually staff lovely, but Emily rude needs retraining and get some people skills
Neat sized store, great range of makeup brands and toiletries. Good mens toiletry selection. Just perfect for a quick shop.
A wide variety of products at reasonable prices, plenty of offers. Friendly helpful staff, speedy checkout. The store is light and brightly lit and in easy to find sections, Id gladly recommend it.
Appealing experience in Superdrug, Hull (St Stephens). Assistant (Danny), too busy on his mobile phone to notice me waiting to be served. Then, when he notices me, continues to use his mobile phone whilst processing the product I was purchasing. Completely unprofessional.
Today I visited Superdrug Unit 26a, St Stephens Shopping Centre, Hull, HU2 8LN I headed this store for making a purchase of almost £120 but it’s make me upset when I came to the till and saw a product “4head” which I saw £4.79 with pink sticker which is 1/2 attached back of it. When a staff Named Ellie she started make me understood that that sticker (pink one) doesn’t belongs here may be somebody kept it there then I explained her I made the purchase by seeing this tag but she pretended she is unwilling to help me out. They I said, can I see your store manager then she replied “I’m the store manager” later on I went to to the till to make payment of my purchases then I found out here name badge “Ellie, Team Leader” now my question is why she lied to me as she said she is the store manager? That’s make me upset and unwelcome to this store! When I saw her name badge I didn’t tell her anything as I know she is a lier. Now I’m wondering how she became team leader whereas she doesn’t have any people skills! No wonder I completed my purchases and left the store with upset minded…. Can somebody make sure that she doesn’t lie to customers for any reason?
Superdrug is located at Unit 26a, St Stephens Centre, 110 Ferensway, Hull HU2 8LN, UK
You can contact Superdrug at +44 1482 223568
You can find directions to Superdrug by following this map link