Sport store in Frome

“Last visit was positive glad that the barrier has been left open the last couple times i have been so haven't had to get threw everyone cueing up for sainsburys tills so can walk back out the way you came in especially with bigger items the barrier was never a good idea. Anyway the last visit i was served by Amy I have leaning difficulties and had a digital gift card i had no idea how to use and she was amazing at no point i felt pressured and she took the time to help me set the gift card up even when she wasn't sure she googled how to do it (wear as when i asked the 2 staff about the gift card a couple days before when i made the order they said they dont know about the gift card so probably dont accept it with no interest in trying to help) we got the card set up and when things went wrong when the till didn't accept the card and i was getting stressed she delt with it and we ended up trying the other till witch worked im so greatfull for her helping me its really nice to go in a shop and a member of staff has the patience and time to help people who need that extra bit of assistance with things. Having staffed tills still is really important i would never have managed on a self serve till and would have just left empty handed In the main part with the bit about previous staff experience i would have gave 3 stars but because the experience with Amy i have gave 5 stars”