Real estate agent in Hornchurch

“As someone who works in car sales, I fully understand the pressures that come with delivering a smooth customer experience—whether that’s dealing with brokers or the clients themselves. So stepping into the world of property buying for the first time, I wasn’t sure what to expect. Especially after dealing with a few estate agents beforehand who unfortunately left a bit of a sour taste. That’s why I genuinely have to say how impressed and content I am with the service I received from the Lux Homes team. Buying a home is a huge and sometimes overwhelming process, but Bella and Adam made the entire journey feel so much more manageable. Whether it was over the phone or me being that slightly annoying buyer asking to view the flat one more time (or two!), they were always welcoming, patient, and made me feel completely at ease. A special mention goes to Sophie—someone I completely respect. If she says she’s going to do something, she gets it done. No chasing, no excuses—just efficiency and professionalism. Even after completion, the team continued to be responsive and willing to help. That level of aftercare isn’t something you come across every day, and it genuinely speaks volumes about their commitment to their clients. Now I understand why you’re called Lux Homes. Yes, the properties you represent are beautiful—but more importantly, the experience you provide is exactly what the name suggests: luxury. And achieving that in such a complex process, with so many moving parts and people involved, is no small feat. Wishing you all continued success. I’d be more than happy to work with you again in the future. Vincent”

“I had a fantastic experience with Landmark Residential, and a special shout-out goes to Zaynab, who is simply amazing! I cannot recommend her enough. She was incredibly helpful and consistently went above and beyond to provide excellent service. Moving house is always so stressful, but Zaynab made the entire process so smooth and hassle-free. No matter when I reached out with a question or concern, Zaynab was always quick to respond and resolved issues with a positive attitude. Her dedication and commitment to assisting clients are truly impressive. Throughout the entire process, my family and I felt fully supported and confident thanks to her exceptional service.”

“Excellent service! Every issue is resolved smoothly — I’ve never had any problems. I clearly describe the issues If I have any, and everything is communicated perfectly. Highly recommended!”

“I would not hesitate in recommending Lisa & the team at APS for a valuation, if you are thinking of letting a property. The advice & support I have received has been invaluable and made the whole process very straight forward.”