Bike shop in Rotherham

“Excellent service today. Had a battery change to my Golf GTE and it turned out to not be straight forward Staff were calm and helpful getting to the bottom of the problem and working out what was needed. They were friendly and made me feel confident that they could solve the problem. Their efforts were very much appreciated”

“Today I received exceptional customer service from Natalie, a pleasure to deal with but ultimately ultra efficient. Would definitely go to this store again on the back of my experience.”

“My brother has been bringing his bike here for many years he is always treated kindly as he has learning difficulties and has never been taken advantage off like some places i could mention. Its like an Aladdins cave inside would recommend and if they haven't got what you want they will order you it.”

“I dont understand why people rated 1 Star. Maybe, a year ago the Service was Not as some people wished. Maybe Planet X invested in their customer Service capacities since then. I have no other explanation for the Bad ratings... Because in April 2022 i got the Best customer Service that i ever had with a Company. We had a Mail conversation of 30+ Mails because i ordered from Germany and the brexit/custom issue brought many question to me. The guys from Planet x made anything possible, even if it took a lot of time... My only Real "problem" Was, that the brakes needed a bleeding after the shipping. This can happen sometimes, since the shipping May harm the brake Performance. But Planet X was so Kind to even pay the bleeding Service bike Shop Bill. So... Totally happy. Just write a Mail to the customer Service if you have doubts. I will definitely make another order some day! And last but Not least: the bike runs like crazy! :)”

“Fantastic experience. Stock is plentiful and friendly staff is in abundance. The store's cleanliness blew me away. I found bargains galore; I managed to purchase two pairs of roller skates for my daughter's. They loved them. I would definitely recommend this shop to anyone looking for the perfect Smyth's toy superstore. 10/10”