Electronics store in Salisbury

“Excellent service from Richard. I had purchased a pressure washer online. When it arrived, the item was missing a part and needed a replacement battery when testing. The manager Richard took ownership of the situation and promptly resolved the issue to my complete satisfaction. More companies could learn from this example of how to do business. Thank you Richard and the team from Cash Converters in this branch.”

“Bought a load of toys for Easter on Saturday. Sadly 1 was faulty so brought back on Monday and even though we did not have packaging store refunded. We were so pleased that when we went to buy a replacement toy ended up spending a lot more than the refund. See? Good customer service does make you more money :) Thanks a lot!”

“Never have I experienced such a well communicated and structured workforce. I would like to thank Darren and Kevin for their assistance. My mother-in-law had to upgrade her laptop, printer and phone as thye were all going bust. Darren, who apprached me as I was doing the normal and drooling over the TV's I can't afford right now, offered his assistance, when I told him why I was in he said when I'm ready to come and search for him. He saw us looking at a HP Pavillion with AMD Processor, unfortunately they didn't have any in this store and wouldn't be able to get one for a good couple of weeks, but Southamptoon had a few, so they phones througfh and we purchased at that store for pick up early the following week (yesterday at the time of this review). They also recommended a good printer, internet security software, half hour set up in store and Office 365 all at a good price. We went and picked up the laptop yesterday, all went very smoothly, then got the printer and have the laptop set up. It was such a smooth transaction and they were all very friendly. Thank you again Darren and Kevin, great team work and a further thank you for giving my mother-in-law time to make her decision.”