I have never felt more compelled to do a review but today I was served by Grace at this store on 2 occasions for different items and she was amazing and a valued member of your team. Please pass on thanks to her for her professional approach to customers and her friendly attitude rather than the usual shrug and not know how they can help you!!
Useless you'll be lucky find a staff member for help.then when you do it'll be playing lottery if they actually have kids size shoes even in stock 3 occasions they haven't why display them if you haven't got the stock staff could do with a happy meal they look and talk miserable when you eventually find one enjoy your game of hide and seek peeps
Been there with my 2 daughters and my youngest she wanted a ball to bounce it and she did it a couple of times and someone who works there came to tell us to stop as it’s annoying for people underneath. When I told her what was wrong she said that she works 10 hours and was annoying to her. If u don’t like your job just quit. I work everyday 12+ hours and I don’t complain about nothing to nobody. Shame on you
The fitting rooms need to be changed IMMEDIATELY. I was trying on SPORTS BRAS and leggings and I’m 5’6 and I COULD SEE people shopping right next to me over the door. While trying on bras a man came back to “look at tennis rackets” THREE TIMES right beside the fitting room and HE COULD SEE OVER THE DOOR and I only noticed until I SAW HIM IN THE MIRROR. Made me feel extremely vulnerable and uncomfortable. Changing rooms should ATLEAST allow customers PRIVACY. The doors should be changed for bigger ones ASAP. FIX. THE. FITTING. ROOMS.
Needed new trainers. Staff were very helpful and walked out with very comfortable trainers. Very happy.
Prices not as good as they used to be but still some good deals & large selection to choose from.
I looked online and found some work shoes but I didn't want to pay for delivery, why would you when their shop is only 2 miles away. I went to the shop (Tuesday) and unfortunately the size was unavailable but a delivery was due in towards the end of the week. I was offered a delivery to shop option @ £4.99 but thought why should I pay for something that's being delivered anyway. I went back on Friday and had the same disappointment and same option. And again today Sunday. I also found out that ringing the branch is a waste of time as the staff, in their own words, never answer the phone. I would have thought in today's hi tech environment and epos till and ordering systems that a pair would be ordered as soon as one is sold. Imagine if I'd paid £4.99 and a pair may have been on the shelf anyway. I can't imagine the assistant saying "we're refunding your £4.99 because we already had them here". I think that the whole system exists to con the delivery charge out of customers. I even offered to pay the full price of the shoes on the Tuesday pending delivery but once again the £4.99 was quoted and I declined. It was also identified that a pair was in a store 15 miles away but couldn't be reserved as no-one answers the phone. I will point out that at no time did any staff say that these shoes would definitely be on any delivery. I will also add that Argos, Wilko, M&S and B&Q donot charge a penny for in store collections.
Today we were served by an extremely helpful and professional lady called Charlotte. My husband went on to purchase 3 lots of footwear and she was both patient and accommodating where a change of size was required and very knowledgeable about the product's. The store was well stocked.
Well stocked shelves. Good range of proper sporting goods and clothing. Not just sports leisure wear like some of the other so called sports shops. Knowledgeable, polite and helpful staff. Useful lift to the upper floor but nice wide branching staircase if you don't require the lift.
Sports Direct is located at Unit C, Ventura Retail Park, Ventura Park Rd, Tamworth B78 3JD, UK
You can contact Sports Direct at +44 344 332 5191
You can find directions to Sports Direct by following this map link