Lila is a lovely woman. So polite and she served me my lunch today and it was lovely the coffee and the toasted cheese. It was so nice.
Boo costa cafe is now closed and replaced with a pizza place
Excellent small Costa with friendly and helpful staff. Great atmosphere for customers. Staff are super helpful and approachable - always prepared to go above and beyond.
I must say in my experience this is the friendliest of Costas in Birmingham. Very good service too, particularly from Heather and young Shiraz. The environment is very cosy too. One can relax and sip away the well made hot drinks and watch the world go by or get engrossed on your laptop. No rush.
This place is a waste of time whenever you go they haven’t got anything available. They’ve either run out or don’t make it even though they’ve got signs everywhere which state they do so either the employees are lazy or this Costa is incompetent just close the thing down because you aren’t serving the public’s needs like seriously so many wasted journeys to this place it’s unbelievable !
I wish I got her name but I will describe her has a old grumpy lady. She has no customer service skills always has a face on, I had once asked if my coffee can be changed to medium and she had the biggest sigh made me feel uncomfortable. Whenever I go I am extra polite and have smile on my face because I feel sometimes staff have a bad day or a rude customer, but I always get the same approach rude, grumpy, don't want to be hear attitude. Just un fortunate that it is me local Costa.
Costa Coffee is located at 1325 Stratford Rd, Hall Green, Birmingham B28 9HH, UK
You can contact Costa Coffee at +44 333 003 5883
You can find directions to Costa Coffee by following this map link