📍 37 King Street, London WC2E 8JS, United Kingdom
📍 Address: 37 King Street, London WC2E 8JS, United Kingdom
📞 Phone: +44 20 7240 2040
🌐 Website: storelocator.hackett.com
Fantastic experience, they held an overcoat for me. The coat was a little loose, so Tom got it altered and delivered it to my hotel the same day. Thanks, Tom and Hackett
Tom provided an excellent shopping experience on the 26th October 2025. I went in to buy just a flat hat, but I ended up buying a new winter coat as well. Tom has a relaxed customer approach and knows how to make a customer feel confident in their purchase.
My Auntie has been wanting to buy my Uncle a tailored suit for a very long time and since they live in the Scottish Highlands the options of retail outlets for such a thing are in very short supply. So! On their latest trip to London we visited a few suit outlets to find exactly what Uncle Scott wanted. As we entered a few stores we could not find what he was after and none of them had any customisation options. After 3 visits to different shops we found Hackett and we found Mo. From outside we saw the window in the store and this invited us in and Mo approached us. He was so welcoming, so polite, funny and knew exactly what we were after. We asked for a linen suit and our experience kept improving as we were taken upstairs to a special room, he treated us all with respect and gave my Uncle a series of options in order to make the perfect suit for him. UPDATE: My Auntie and Uncle arranged to return to London 6 weeks after the initial trip to Hackett where the finished product was revealed to us in the very same room! Mo saw the suit before my Uncle and let him know by text that it was “Amazing”. He was not wrong! The suit fitted to perfection! The quality and personalisation of the product was second to none. Mo came in on his day off to give this to us which was exceptional. His hospitality was amazing and the sweet treats provided were delicious! His relaxed manner put us at ease. We would recommend Hackett and Mo to anyone. After a quarter of a century Uncle Scott now has the suit of his dreams.
Helped by Jonathan, very helpful and personable. Good shopping experience.
A terrible experience here earlier this year. I needed a new suit for work and so asked to try on suits in their summer sale. Somehow, I ended up trying on suits that were not in the sale being told that they were. I bought a suit at full price and only realized my mistake after checking online. Terrible that this happened after I had been so clear in my intention to only try on suits on sale... Sleazy salesmanship.
We would like to share the amazing service and attitude my family and I received at Hackett - Chris assisted us perfectly including arranging an expedited delivery for the next day of a bigger size on a jacket. We will be coming back for sure!
Wedding suit experience: I can't tell you how impressed I was with Hackett King Street. Perry in the tailoring department is one of the most helpful people I have ever dealt with. With it being my wedding suit I was after the full experience from start to finish and I definitely got it. I was looked after from the moment I walked in the store to when I left today with my amazing made to measure suit. Perry's knowledge and advice was invaluable when designing my suit. Nothing was too much trouble for him and he was always keeping me updated on timescales. I will definitely keep Perry & Hackett in mind for my work suits in the future. Such a friendly store. Couldn't recommend more. Thanks to all at Hackett King Street.
I needed a suit for my wedding as my original suit supplier was unfortunately not able to get it to me and notified me too late so I resorted to Hacketts as a last ditch effort. Safe to say that it was the right choice as they saved me from experiencing a wardrobe malfunction on the most important day of my life! I was assisted by a young lady called Claire who was extremely knowledgeable, professional and helpful- she even managed to get me a tailored suit in time even though I gave her such short notice. Will continue to do business here and I am thoroughly impressed by Hacketts recruitment and training process if everybody else is like Claire!
Hackett London King Street is located at 37 King Street, London WC2E 8JS, United Kingdom
You can contact Hackett London King Street at +44 20 7240 2040
You can find directions to Hackett London King Street by following this map link
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