Foot Solutions

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Reviews

1. Anna Bloomfield ★★★★★

   Having previously posted a less than glowing review of Foot Solutions, I can now amend this to a very much more positive one. Edgar addressed previous concerns in full and was kind and courteous. Great service! Thank you.

   almost 4 months ago
2. Saskia Bosch ★★★★★

   I was simply blown away by the amazing service at this store. Their free consultation includes some excellent tests and Edgar and his team are incredibly helpful and kind, without ever trying to push you into buying anything. I had some issues which were clearly explained and I didn't just walk out with two pairs of amazing shoes - they also had restored my confidence that I would be able to walk again without any pain. I cannot recommend this store enough to anyone with foot problems, even if it means travelling a bit of a distance to get there.

   almost 4 months ago
3. Hannah ★★★★★

   I've been having some foot pain and I came in for a foot consultation. I was served by Erin and she was so lovely and helpful. The consultation was really eye opening and I ended up buying foot insoles that will be shaped for my feet/shoes and I also bought some shoes too. I'm very happy with the overall service and looking forward to having less foot pain!

   almost 5 months ago

1. Gina Mattei ★★★★★

   Trying to find a place where they will explain what your problems are without being pushy to buy the most expensive item on the shelf is quite rare these days. Edgar was professional and yet made me feel relaxed as he went through the various foot issues I am experiencing, leaving me with a complete understanding of what I need to do next. What I really appreciated, was when he suggested that I go home and think about all the information I received. I have already suggested to a few of my friends to rather go to Foot Solutions for an assessment. Thanks Edgar.

   almost 6 months ago
2. DE Jay ★★★★★

   I've had a fantastic experience at Foot Solutions! The customer service is second to none; the staff are not only very welcoming but also incredibly attentive to individual needs. I was seen by Erin who had a deep knowledge of foot health and biomechanics. She took the time to explain everything clearly and recommended solutions that were perfectly suited to my lifestyle. I left feeling not only confident, supported, and genuinely cared but also with a better understanding of what was going on and how to improve it. Highly recommend Foot Solutions for anyone looking for expert advice and quality service!

   almost 7 months ago
3. Ethan Ghoreishi ★★★★★

   My mother has been been a customer of Foot Solutions for a few years now. She has advanced arthritis in her feet, and has always been extremely impressed with the quality of service and products that they offer. Maria, who works there, has always been incredibly helpful, understanding, and kind. She goes above and beyond to make sure that the inserts fit perfectly - even allowing us to come back several times for adjustments at no extra charge. The arch support might seem expensive at first glance, but the level of service and expertise that we have received from Maria and the rest of the team at Foot Solutions make it well worth the investment. I highly recommend Foot Solutions to anyone in need of high-quality, custom arch support.

   almost 3 years ago

1. Gary Waterston ★☆☆☆☆

   WOW - strange and VERY expensive experience. Visited to get some help with our daughter and sore feet and cramp. The store was empty but the assistant was reluctant to help as we didn't make an appointment. She watched my daughter walk in her socks for 30 seconds and then recommended another colleague come and look - they both noticed an irregularity and suggested a pre-moulded children's insole to be placed inside her shoes (Peapod Junior), they didn't have the exact size but the one larger did work in her shoes. The cost was a whopping £50.00 and the local residents discount (as advertised) wasn't available on that product. So - first off, my daughter (and ourselves) are very happy and the insoles do seem to work as hoped. However, in searching to find a second pair - so we don't need to swap around so much - I discovered the product retails on most websites for £12-£15 (and less than £10 with amazon)....... now, I am prepared and willing to accept a reasonable markup for the assistance and I do like to shop local. BUT - the other retailers are also making a small profit - but the additional £35+ profit I find extreme. SO..... my advice is - go and seek their advice and then purchase elsewhere - and tell them that is what you are doing! Then perhaps they shall change their pricing and we can return with more confidence.

   almost 3 years ago
2. Rupe P ★★★★☆

   Been wearing my custom arch support insoles for a few weeks. They were pricey - but my feet don't ache now. Also bought a pair of supportive shoes that take my custom insoles - again pricey, but good!

   almost 3 years ago
3. Shengxi Miao ★★☆☆☆

   Came to this shop on last Saturday and bought a pair of shoes, walked out with them for that day and foot got scratched. Came back for an exchange or return but being told by an assistant called “Royal” (if I spelled it correctly) by common sense on return policy that I need to call the shop again on Saturday to contact the exact person to explain the issue, and then coming next Monday to discuss with their shop manager who’s on vocation currently. Everyone’s time is precious, and this is a shop which supposed to offer products for comfortable walking. Instead, their products caused my feet to bleed and extra working time several times to resolve the unhappy purchasing experience.

   almost 3 years ago

1. Rex Tomlinson ★☆☆☆☆

   Was no sooner in the door when was confronted with ‘do you have an appointment?’ Was taken back as had browsed before and bought shoes. I enquired whether I needed one and was told I did. I then left and purchased boots elsewhere. Very odd way to encourage customers to your shop even if you do need to book an appointment when requesting a fitting. May wish to reconsider how you look to welcome people.

   almost 4 years ago

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