Baudoin & Lange London

Reviews

1. Michal Grussgott ★★★★★

   Baudoin & Lange is simply exceptional. Mohammed and Simon were incredibly helpful and patient with my husband, allowing him all the time he needed to choose the perfect size. Their service was warm, knowledgeable, and genuinely attentive. The shoes are exquisite beautifully crafted in Italy with unbelievable quality. My husband already owns several pairs, and the consistency in craftsmanship never fails to impress. Truly second to none. Highly, highly, highly recommend visiting their beautiful store in Burlington Arcade.

   almost 6 months ago
2. Olga P ★★★★★

   After some desk research for a shoe that strikes a balance between function and fashion… Baudoin & Lange offered a modern interpretation of the classic aesthetic. Our experience at the Burlington Arcade London was exceptionally heightened by the professionalism and exquisite customer service exuded by the Senior Sale Associate – Luciano. We do not only recommend the brand but also the expertise and guidance of Luciano!

   1 year ago
3. Candace W ★★☆☆☆

   Bought a pair online from Australia and the after sales customer experience was very disappointing. I informed them that the website states free shipping worldwide but I was charged for shipping. They replied that they would get back to me and I never got a reply. The shoes were also one size too big and I asked for their exchange policy. They did not offer such service and suggested I get insoles. The size I purchased was womens EU 38 and when I bought insoles it turns out their size is actually EU 40 although the shoes I bought was 38. I would not recommend this brand if you need to purchase online and cannot try the fit. I’d stick with Tod’s for the price point.

   almost 2 years ago

1. David Huang ★☆☆☆☆

   Terrible experience with the Sloane Square store - staff were rude and mediocre. Returned some shoes on the 25th of March and still haven't received my refund a month later despite messaging and arranging a call yesterday that never materialised. At this price point and for this level of service, definitely not worth the hassle.

   almost 3 years ago
2. Derek von Sternick ★★★☆☆

   Great shoes @baudoinlange Sadly the balding sales guy in the Burlington arcade is a horrible little man - avoid him at all cost

   almost 3 years ago
3. Layla Albassam ★★★★★

   I had a very pleasant experience. Exceptional customer service by the staff specially from Mr. Simon who did a really great job in offering different options and helping me in choosing. One of the first times to enter a shoe shop and buy at the same time without hesitation.

   almost 4 years ago

1. Grant Gustafson ★★★★★

   Got a really cool pair of loafers here. The staff were really helpful with selection - definitely go with a tassel!

   more 6 years ago
2. Dominik Seitz ★★★★★

   Most comfortable and stylish shoes one can buy in London!

   more 6 years ago
3. Angela Kristine Juvet Branaes ★★★★★

   Absolutely gorgeous store, great service and the best flats I've ever bought.

   more 6 years ago

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