Wrost customer service Their manager Nola and Ashleigh was wild and no customer skills no manners to talk with customers and being rude and disrespectful. It was a Black Friday sale and shoe was 70% off but they charge me full price without letting me know. Really disappointed and bad experience. Seems like they are always rude and in bad mood. Avoid this store.
Contacts & Location
π Address: Romford RM1 3RL, United Kingdom
π Phone: +44 1708 735748
π Website: stores.footlocker.co.uk
Photos
Reviews
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Ankit Bansal β ββββ
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Sabahat Iftikhar β ββββ
We coming today there is label 70% off when we oder the pair of shoes .manager remove the label in front of us she said this is not in promotion her bahve is very rude we get the pictures as well
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Connor I β β β β β
Callum is the absolute man helped me to no end he has amazing product knowledge I can't thank him enough
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B Ard β ββββ
I visit this store regularly as itβs my closest. The staff Nola is first of all rude and absolutely disgusting. She offers no help and is just on the phone. I remember asking her for help and she told me someone will help me but all her staff was working while she was watching me. She donβt know how to take no for an answer when I tell her I donβt want any excess stuff with my shoes. You can tell her staff are fed up with her the way she speaks to them is disrespectful and rude.
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Dennis β β β β β
10/10 came here for my birthday The staff were really helpful and happy to help me Will definitely come back
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Mel Jeffery β β β β β
Brilliant shop, very helpful staff. Everything my daughter wanted to try on was in stock in her size. I've used this shop a fee times now, and each time has been positive
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Paul Springer β ββββ
Rubbish, pricey inept, limited stock, sizing, ill-informed staff.
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Gee β ββββ
Donβt interrupt the staffs socialising .. or youβll get poor service Had one person check on me while all the staff were basically shouting at each other and laughing/ joking around β¦ completely unprofessional throughout my experience.. and made me want to leave within a few minutes.. I will not be returning Music is loud and few sizes available
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John Gray β ββββ
Ordered two pairs of trainers at same time, one pair arrived couple days later, the others took basically a month despite canceling them 3 weeks after the order because they were sent all over the country apart from the actual delivery point in the order. when shoes arrived despite canceling i left work early to go to the Romford store to end this sorry transaction only to be told that they were unable to do returns as their return system was down and would have to return tomorrow though maybe not as not sure when the system would be up. Found staff unhelpful and to busy entertaining their friends who visit the store to have a chat.
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FAQs
What is the phone number of Foot Locker?
You can contact Foot Locker at +44 1708 735748
How can I get to Foot Locker?
You can find directions to Foot Locker by following this map link