Great sales, great fashion, great quality. Sometimes you get an extra 10% off online on top of the 30-50% seasonal sales. My favourite clothes shop in Canary Wharf!
Beautiful French design with high quality materials and a bespoke service.
Excellent service! Came in to try a jacket and while they didn’t have it in my size they offered to have it shipped to the store. Very attentive and welcoming!
Marco, Chiara and the Team are WONDERFUL! I only shop at this store despite living at the opposite side of London. They are very knowledgeable, super kind and always go the extra mile to help! Thank you all!
They were were super nice and helpful while I was making my purchase, but when I went back to return one item, because if the colour mismatch, they were actually quite rude and left me a bit embarrassed. They don't offer refunds but only credit vouchers. When I went back later on to look around They ignored me. So the next weekend I took my 300£voucher over to the Marylebone store spent that and an addition 300£. The trip over was worth the pleasant experience and extra £spent!
Reserved an item online to collect in-store. Traveled 45 minutes to this store only to be told that they don't have it. Even though I had email and text confirmation (one message giving me a countdown to pick it up). They offered no apology, no solution and were very rude. Wouldn't bother buying from this brand again.
Great service from this branch. Staff were very helpful handling a faulty item. They called me to update me on the progress and arranged a replacement with another store very quickly after my original chat with them.
The Kooples is located at UNIT 6 Canada Pl, Canary Wharf Estate, London E14 4QS, UK
You can contact The Kooples at +44 20 7715 5378
You can find directions to The Kooples by following this map link
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