Bupa Dental Care Chester Dentist in Chester

Reviews

1. Hayley McCaffrey ★★★★★

   My daughter and I both attend this surgery. The team are wonderful. Janet has been my dentist for many years and even when I moved I would still commute over an hour to see her....she really is that good! Phil is my daughter's dentist and he has made her feel very comfortable. She has been going since she was 2 and he makes each visit enjoyable for her.

   almost 7 months ago
2. steven daborn ★★★★★

   Janet has been my dentist for a very long time. Always smiling but most importantly very good at her job in particular needle administration. You don’t feel it which is so unusual .

   almost 8 months ago
3. andy morris ★★★★★

   Have had multiple appointments now with both Janet and Gill, both have been absolutely fantastic, I couldn't ask for better treatment, both put you at ease while going through the process. Highly recommended.

   almost 9 months ago

1. Alex Healy ★★★★★

   I had Janet as my dentist and she was amazing! She sorted out my filling perfectly and made me feel at ease from start to finish. Super kind, incredibly professional, and just overall fantastic. Easily the best dental experience I’ve had in a very long time. Highly recommend!

   almost 11 months ago
2. Laura Davies ★★★★★

   Janet Potter has been my dentist for forty plus years and over that time she has sorted out all kinds of teeth-related problems for me. I totally trust Janet to provide excellent pain-free treatment and she is always professional, reassuring and cheerful. I would recommend Janet without hesitation.

   1 year ago
3. Saad Bhatty ★★★☆☆

   I love Bupa dental clinics, their service is great and the dentists are top noch. What's not great is the discrepancy in pricing between clinics. Under one company i have never seen such variations in prices for the same procedure. Why is a private routine check up in Chester £79 and the same procedure in Birmingham is £49. Why do private crowns start from £912 in Chester and in Birmingham they start from £134. Why is a new patient check up £104 in Chester comapred to £80 in Birmingham.

   almost 3 years ago

1. Melissa Iwaniszak ★★★★★

   I had had had 3 episodes of very bad toothache in the last 3 months relating to a crown that had snapped off down to the gum also taking the filling and remaining tooth next to it with it. I had been fobbed off and told to "see how it goes" by my original NHS dentist. On the third occasion I had had to get an emergency weekend appointment with Janet Potter who had initially prescribed me antibiotics. In the appointment I was very upset as I had been in pain virtually non-stop to varying degrees for 3 months by this point, and Janet was really kind with me and told me about the BUPA Chester practice where she usually worked. With the antibiotics not making any difference to the pain after 5 days I was forced to call the emergency dental line again, and was given another emergency appointment at a different practice. At this appointment I was told that they could either refer me for a dual extraction in the Countess of Chester Hospital which would likely mean a long wait as they had no one who could perform the complicated extraction themselves. The next day I couldn't take the growing pain any longer and rang BUPA Dental Chester and was able to get a same day cancellation appointment with Janet. I cannot praise her enough. She was very kind and professional and reassured me that I did not need to wait on a waiting list for a referral as she had the experience to get both teeth out that day, which she managed to do pain free and very quickly. The dental nurse was also lovely and offered me her hand to grip at one point as I was very anxious and in a lot of pain as the local anaesthetic went in before the procedure. Her advice afterwards on self-care was also brilliant! Thank you Janet and your dental nurse (apologies for not getting your name!)

   almost 3 years ago
2. Linda Francis ★★★★★

   Always put at ease here, each appointment is getting easier, as a nervous patient trust is important and I am very happy with the care I receive. Regular check up and a hygienist appointment, given advice on how to take care of my teeth and gums from both.( never too old to need a reminder) Always treated well, with respect, and everyone is friendly. Continuity is important to me too and I always see Dr Janet Potter and Gill the hygienist. My teeth feel amazing after seeing Gill ,she is a very thorough and experienced hygienist and I value her advice and care. I will never like going to the dentist, however I don’t dread it anymore as I trust these people.

   almost 3 years ago
3. John Dodd ★☆☆☆☆

   I would rather pull my own teeth than visit this practice again. Visited with pain in teeth on right hand side, paid for them to fix the problem and after not being able to find anything they varnished my teeth and said it was sensitivity, two more trips with the same problem in two months, getting worse, and two more bills for not fixing the problem. Eventually a night in hospital on morphine as my wisdom tooth had a big hole in it that was infected and needed extraction... the Bupa dentist did not pick this up after three visits and x-rays each time!? The equipment they use is out dated as is their practice of charging customers for work that does not fix the problem you visit them for.

   almost 3 years ago

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