📍 Dudley DY1 2HQ
Parking is terrible. Profeetitng is in full swing on car parks. Car parks are not fit for purpose and are people are getting fined due to this. Everyone involved from NHS, dudley council, mitie, group nexus. They are all taking their slice of the cake. Very, very poor.
Rheumatology (Karen Douglas) was best appointment with a consultant I've ever had
Whata terrible experience today in gynacology outpatients. i was spoken down to like a child because I had a 2 wk referal was taken to mdt without biopsy as tgey said they didn't have enough and I was discharged. So I went back aftrr a chat with pals and had this awful experience wasent given ny chance to say everything was spoken down to then accused of taking up two slots already very rude man won't be going there ever again do not recommend
My wife was admitted by ambulance on Thursday and throughout her experience with staff and the service she has received has been excellent, amu staff really had a collective approach to her well being and care. The communication with ourselves whilst investigating her symptoms was also very good.
I know that parking is limited at busy times and it's chargeable. But it is secure and well laid out and the staff here have never let me down in any way they had control over. From the paramedics and staff in A&E to the ward staff, paediatric staff, maternity staff, blood test staff and consultant teams. I am always greeted with respect and patience. I have to report that I was once spoken to disrespectfully by a consultant, but I have had every courtesy since including apologies and never having to see that person again and in fairness I do understand that they are all human beings and we can all have bad days. I can only imagine the hardships they have to go through on a regular basis and I am more than grateful for the work they all do and the comfortable atmosphere that create to help us all feel better. Yes, sometimes demand is such that organisation suffers and you are 'messed around' and inconvenienced to a point you can get pretty frustrated... But it is definitely not through lack of trying to provide the best care possible given the existing resources.
They look after the sick and they in my opinion do it well I gave it Four stars because if I gave it Five stars no one would want to leave.
Privatise the NHS save life's and provide better care
The nurse's and doctor are so good and kind looking after my mum at the moment. Thank you to you all xxxxx Lisa
Went to Urgent Care 16TH OF APRIL 2022 11pm due to my partner's having a persistent symptoms and he's asthmatic. We were accomodated and seated. Nearly 4 hours after 0250am today and yet we're still waiting even though there's not much left patient waiting. There's three receptionist sitting down behind their desk doing nothing. If you asked them how much longer and they answer you back rudely. Really?? Is that even a right attitude to answer a patients query. Digusted!!! EDITED: 0420am!!!!!! We were told 3 hours waiting when we arrived!!!!!!
This is a trust, where employees treated like numbers, without respect or consideration given to an individual, with lack of respect whatsoever! And God helps you if you happen to be a minority...
You can contact Dudley Group NHS Foundation Trust at +44 1384 456111
You can find directions to Dudley Group NHS Foundation Trust by following this map link
Birmingham Road, Water Orton, Birmingham B46 1SR, United Kingdom
275 Hockley Road, Hockley, Tamworth B77 5EN, United Kingdom
15 Kenilworth Road, Knowle, Solihull B93 0JB, United Kingdom
Poplar Road, Dorridge, Solihull B93 8DD, United Kingdom
48 Fentham Road, Hampton in Arden, Solihull B92 0AY, United Kingdom
Stratford Road, Dorridge, Solihull B94 6EA, United Kingdom