Fergussons Auto Services

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Reviews

1. Beryl Bowers ★★★★★

   Recommended by family member. Had full service and cam belt replacement carried out. Good communication in getting quote for work and arrangements due dropping off car and letting me know when work was completed. Very friendly and professional. I would definitely recommend and use again.

   almost 3 months ago
2. Elmar Salmanov ★☆☆☆☆

   The garage is okay for basic tasks like engine oil and filter changes. I wouldn't recommend them for more complicated work – it’s waste of time and money.

   almost 6 months ago
3. Dara Builders ★★★★★

   Hard to find a garage you can trust. Was recommended by a friend and wasn’t disappointed. I now take van and car here for both service and repairs. Russel is very accommodating, and replies to all my message inquiries.

   almost 8 months ago

1. Brandon Dodds ★★★★★

   Had my car in for a major service and replacing of lights. Excellent communication from start to finish from the owner, up front about pricing and timeframe. Trustworthy and reliable, will definitely be using them in the future.

   almost 8 months ago
2. Glenn Laverick ★★★★★

   Had a lot of work done on my car here in the last week Very good And will definitely be back for next years service and m.o.t

   almost 3 years ago
3. Russ Peters ★★★★★

   First time of using this companies services. Had a full service and suspension repair and new MOT completed . Easy to book , helpful and do exactly what they say they would . Pleasure to deal with Fergusons garage at Sutton . Had a problem with vehicle between booking and service( suspension issue ) which they resolved for me and their contact with you is brilliant . Will I use again , absolutely

   almost 3 years ago

1. Graham Wright ★★★★★

   Recently used this garage for a rattle I had coming from the back of the car and a gearbox check. Very helpful staff with a clean well equipped garage. Highly recommended.

   almost 3 years ago
2. Rob Mitchell ★☆☆☆☆

   I'd used Fergussons for a few years for servicing and had no complaints. Unfortunately when I went in with a 'check engine' light that all changed. Of the two issues present, one was misdiagnosed after minimal diagnosis work and I was told Fergussons couldn't help, and for the other, a faulty part was fitted. On driving the car I immediately emailed Fergussons to say that the car was behaving strangley in a way it never had before and returned, but all they did was plug in a code scanner and the fault wasn't identified. On going to the main dealership, the faulty part was identified after proper diagnostics and replaced, and the other issue was correctly identified and fixed. The main dealership advised in writing that the part was faulty and I should be entitled to a refund. Despite this, Fergussons have not offered a refund, arguing first that I should have alerted them and returned (which I did) and then that they wanted the faulty part back(? - obviously the main dealership isn't keeping faulty parts around). Based on my experiences, be very wary of going here for anything complex or difficult - it's likely diagnostic work will be basic and potentially incorrect, work done may be faulty, they'll cast doubt on the motives of the garage that actually fixes their work, and no responsibility will be taken or recompense offered.

   almost 3 years ago
3. Dave Sinclair ★★★★★

   5* Service from Fergussons, they replaced a water pump and belt for me at short notice, can't thank them enough for this, all staff very helpful and very fair pricing, car was ready when they said it would be unlike some major car dealerships. I fully recommend this garage.

   almost 3 years ago

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