Premier Inn Solihull Town Centre hotel

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Reviews

1. Debbie Barnett ★★☆☆☆

   Booked an accessible room but on arrival it was not allocated and we ended up in a room that only had one chair so I had to sit on my scooter. The bed was very high and I really struggled to get in it. The shower also had a high step which also meant i vould not access it.Staff not bothered if we had problems. Dreadful sleep. Won't ever go back to that location.

   almost 3 months ago
2. Matty Sharpe ★★★☆☆

   The staff here are all brilliant. The parking is nearby and cheap. The rooms are great and the shower powerful. However the evening meals were very poor, only one chef ok but the food was pure bad. Breakfast was ok and poached eggs were welcomed. I would stay here again but BB only not the meal deal. Go out to eat, there are many amazing places and the train station is very close to head 15 mins into Birmingham centre. Sorry team but the kitchen lets the place down.

   almost 4 months ago
3. Jon Jeavons ★★★★☆

   We stayed for a quick night after a shopping weekend before flying out. Great spot near the town centre. Plenty of parking options and only a short walk to shopping centre. Seems like a relatively newly renovated hotel or at least some rooms are. Had a premier room. Spacious, tidy and most importantly spotlessly clean. Stand PI Thyme bar and restaurant. Limited menu and not a fantastic selections drinks however I think this may be due to demand. The bar does its job. The staff we met were friendly and polite and rather welcoming. I do think PI need to bring these smaller town locations in line with the larger city/airport locations. It seems they under staff these places. Again though this may be due to demand. All in all nice hotel would come back when in this part of the world. Thanks again Premier Inn. Ps there was a previous bad review about safety….each to their own but the place feels totally safe. Maybe it’s subjective but to call the area dangerous is rather unbelievable.

   almost 4 months ago

1. Stanley Leung ★★★★★

   I had a wonderful stay at this hotel! The room was impeccably clean and incredibly comfortable, allowing me to sleep soundly through the night. The staff were exceptionally friendly and helpful, making me feel right at home. Plus, the breakfast was delicious and very reasonably priced. I highly recommend it and would definitely stay here again!

   almost 4 months ago
2. Sabine Mai ★★★★★

   Great accessible room, nice staff, beds very comfortable. Also had dinner on the premises, food is good quality at a reasonable price.

   almost 2 years ago
3. gordon mcd ★★★★★

   Good hotel, well situated in town centre, good shopping opportunities. The staff at this hotel are excellent, they will always go the extra mile. Thankyou so much to all of you for making my recent stay so memorable.

   almost 3 years ago

1. Nick East ★★☆☆☆

   Usually enjoy staying at The Premier Inn but this time it was a nightmare! Woke up in the morning sharing my bed with several bed bugs! Complained and got my room cost back but won't be staying here again.

   almost 3 years ago
2. Mary Collins ★★★★☆

   Excellent reception on arrival. rooms basic but spotless. Beautiful duvet and bright white sheets. No USB ports but I did bring my plug. Would certainly return:

   almost 3 years ago
3. Opinionated Visitor ★★☆☆☆

   Bed was so noisy, every time we turned around it was making cracking noises, windows couldn't open even a little and there was no air whatsoever, and air-conditioning was switching it self off to top it up above us was this person who was walking like an elephant most of night keeping us totally awake for the whole time. In the morning when I dropped the keys and I said have a nice day I was just given a look as of she was saying 'off you go now' and not a single word. Premier inn used to be the comfortable place I always stayed on across the UK now I'm not so sure about the service and the stay at this brand.

   almost 3 years ago

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