Travelodge Birmingham Central Bull Ring Lodging Business in Birmingham

Reviews

1. John Smith ★★☆☆☆

   It's a travel lodge. It's clean, and has all the basic facilities. The location to all the amenities and transport links are excellent. However, my big gripe with this hotel is you cannot connect your own devices to the TV, meaning you are unable to watch your own streaming services. As I spend lots of time away from home, this to me is a basic necessity.

   almost 7 months ago
2. Rob Wiles ★★★★☆

   Stayed overnight at this Travelodge. Only 5/10 mins walk from New St Station. Fairly basic but couldn't fault it. Everything was clean and worked in the room. Breakfast was fairly standard self service full English etc. but an extra star goes to Rav who did the morning breakfast service, largely on her own. But she was so pleasant with everybody and helpful. Funny and chatty but not overly so.. just right. Made everyone feel at ease and start their day well.

   almost 8 months ago
3. Ruth Cochran ★★★★☆

   I used to stay at this hotel a lot pre covid. the hotel has always been nice for a budget. This time round i have to say how brilliant the staff there are. They couldn't do enough and in fact the one receptionist stayed on after her shift to help as was so busy. My actual room was great. Just it was basic but it was large and very clean. the only thing I would say it could have done with a mat to put down once you came out of the shower as quite slippery. The only issue now is the location. It is only 10/15min walk from the station but the area isn't the best and i did feel a little uncomfortable walking there and back. If you get taxi/are in company then that's not an issue but a girl on her own does need her whit's about her.

   almost 9 months ago

1. Glyn Jones ★★★★★

   On arrival were greeted by the reception who checked all our details, & then gave us clear instructions on how to get to our room. During the check in process we were also told where breakfast would be served in the morning & times. The room was spotless & quiet. We were on the 6th floor, absolutely no problems with getting a lift to the room or ground floor. The only negative thing is that we arrived by train at Birmingham Grand Central (New Street Station) & if you have suitcases then it's a bit of a trek & would be better get a cab than walk. As we only had hand luggage then this was not a problem & took us no more than 8 minites. If you got a cab then you would be there in 3 minutes. Good location & close to China Town. Would definitely stop here again.

   almost 9 months ago
2. Gail Fadeyi ★★★★☆

   We received a warm welcome from the reception staff. Ample towels were provided and the bathroom was clean and tidy with good pressure on the shower - lovely. All the staff was warm and friendly. However one particular person stood out. This was Rav the restaurant manager. She took time to chat with each group before seating them. She was funny and put us at ease straight away. She even made sure that we filled up our water bottles each day before we headed out. This lady deserves 7 stars for excellent service. On the day we checked out, the Team stored our luggage our coach back home was towards the

   almost 10 months ago
3. Rachel Eden ★★★★☆

   Really friendly staff. They couldn't have been friendlier and more helpful. Easy access from both Moor St and New St stations. I was amazed at how quiet it was at night considering the central location. Rooms were fairly clean, but not spotless. We arrived at half 11, so the 24hr check in is excellent.

   almost 3 years ago

1. Ellie Q ★☆☆☆☆

   Apparently Death Valley is the hottest place on earth - I’ve been there and it doesn’t come close to how hot the rooms at the Travelodge Birmingham bull ring are. Of course, there’s no air con to speak of, but they do provide you with a plastic fan to blow some very hot air around. What’s that, open the window you say? Certainly! 5cm only though so there isn’t a single breeze getting through. Call up reception to see if there’s a spare room on a lower floor (maybe it’ll be cooler down there) - no, it’s first come first served, they’re being cleaned and they’re fully booked despite the fact you can book another room on their website. Make it make sense. Arrived a touch early and asked if I could leave my bag so I wouldn’t have to drag it about with me all day. No, of course you can’t. Would have been a one star but a lot of the staff were really lovely. Definitely better hotels in the area for the same price.

   almost 3 years ago
2. Nassima Ali ★★★★★

   Stayed here Sunday night (20/11/22) and the person working reception (I think your name was Soohaib?? I’m so sorry I can’t remember!) was so so lovely and accommodating. Excellent service and such a great guy. Even brought our food up to our room for us! Definitely would stay here again, hopefully when he is working too!

   almost 3 years ago
3. Andy P ★★★☆☆

   Honestly speaking the hotel is alright if you're balling on a budget. However, I'm sorry the staffs working aren't getting paid enough if I'm being honest first class service across the board! Attentive, welcoming and patient. The hotel itself is somewhat disaster the smell of the corridors when you're going to your room makes you want to be sick completely. The location is very convenient however the noise level is beyond me. The room. Don't know who's smart idea was it to implement a wet room with limited towels provided get a better shower curtain or install glass panes or something. No hair dryer or iron in your rooms. I can see that they're trying their best to maintain the rooms as I smell fresh paint. Sleeping I mean other than the traffic noise which is expected due to its location. I did thought I'd be comfortable with the bed and the pillows well I guess not but you can't expect much from a budget 3 star hotel. I slept more comfy at B&Bs than I did there.

   almost 3 years ago

1. Jaan Khan ★☆☆☆☆

   The post departure follow up is appalling at this hotel. The parking was stated as being refunded by 50%. We parked at the stated address for the car park as per the advertisement and informed the desk each time. Upon departure were not allocated the discount and upon follow up asked to produce receipts regardless of the fact that the desk had logged each stay. Sent bank statement in as proof. Then asked to re send this as they lost the statement. Then Months went by different people sending messages saying eventually that we parked at wrong car park as payments were taken by euro car park. Informed them this is correct car park and only payments were taken by this company. Nobody has any idea what they are doing, pathetic very poor communications different people randomly responding without knowledge of the facts when the get round to it. For such a named hotel chain very disappointed in the service cannot call anyone charged higher rate, nobody calls you back. Terrible all round.

   almost 3 years ago

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