Premier Inn Birmingham City Centre (Waterloo Street) hotel Birmingham

Reviews

1. Che Ryl ★★★★★

   A good choice staying at this hotel. It is clean and comfortable, and in a good location a short walk from Birmingham railway station. It is across a small road from the Cathedral, which we had a view of from our room. The family room was spacious though i would have appreciated more hooks especially since it is winter and many things needed to be hung up - multiple jackets, clothes, towels. The single bed had a pillow and the king bed had two pillows, with another two pillows stowed in the cabinet. The pillows were rather flattish but that's easily solved by buffering it with a jacket or neck pillow. The mattress near the headboard very soft and sank low. So we put the pillows at the other end of the mattress and our feet nearer to the headboard instead. These solved, the sleep was deep and restful. Great location near the Cathedral Square Christmas Market and the Frankfurt Christmas Market, yet not noisy. Very peaceful. Also walking distance to the Birmingham Museum and Art Gallery which is highly recommended! Good breakfast. I especially loved the cooked selection!

   almost 7 months ago
2. Rob Hunter ★★★★★

   Had a very comfortable couple of nights here. Staff were very welcoming, fun chatty, well informed and helpful when I needed things. Attached restaurant is very good, steak was fantastic and breakfast the usual Premier Inn high standards.

   almost 7 months ago
3. Jon Jeavons ★★★★☆

   Visited for a quick shopping trip and German market visit. Location of hotel is great. Few minutes walk from New Street station, Bullring and the German market if staying at Xmas time. The welcome from Jacob was fantastic, very welcoming. We stayed in a premier room. As expected spotlessly clean and tidy. Rooms are slightly smaller than others I’ve stayed in but I expect that from city centre locations. My only tiny issue wa the beds seemed harder than usual but I guess that personal preference. There was also a few maintenance issues which is raised solely to make them aware. Nothing that hindered our stay. All in all lovely hotel and I’d stay there again without question. We didn’t use the restaurant which is unusual for us but only because we had other plans. Looked fab. Thanks guys. See you again some time.

   almost 8 months ago

1. Deborah Hinton ★★★★★

   The hotel is in a good location for trains and bus services, close to all shopping areas, and pubs places to eat. It felt very safe to me although I did not stay out late The room was clean and tidy, well maintained. No noise from inside the hotel, but outside was very noisy most of the night into the morning, with traffic so if you’re a light sleeper as I am, you won’t be getting much sleep. This comment is only from the room I stayed in which is located to the side of the building. Staff very pleasant and polite

   almost 8 months ago
2. Kelly Shaw ★★★★★

   I absolutely love this hotel. When me and my girlfriend stayed on the 20th of August, it was the best 3 nights ever. Everything was perfect.. The hotel, the location, the rooms was so tidy and clean and the staff was so nice and helpful and easy to get along with and so friendly. Me and me girlfriend are back here at this hotel in December for New years 31st - 2nd of Jan and we can not wait. If you need a good place to stay.. I would highly recommend this hotel to anyone. ❤️

   almost 9 months ago
3. Sharon Cooney ★★★★★

   Comfortable and very clean! Slept well, good pillows. Bath in good sized bathroom. Extra soundproofing on windows, really good. Staff lovely, so friendly. Breakfast excellent. Sockets by the bed with a usb charging point also. The hvac is noisy when you run it, but you can turn it off to sleep and then everything is perfectly quiet, so that's ok in my book.

   almost 3 years ago

1. Terri Bainbridge ★★★★☆

   Recently stayed here for 2 nights. I regularly stay in Premier Inns when needing a quick/easy option, particularly if I'm on a tighter budget. Good option for the city centre, it was very central to the venues I was visiting. Only grumble is that the room I was in faced the street and it was very noisy on my first night with sirens, alarms, people etc. The second night was quieter (either that or I was so tired from a lack of sleep on night 1 that I was out for the count!). So maybe ask about a quieter option if you're a light sleeper or easily disturbed. Internally I wasn't disturbed by other guests though I was at the very end room. Other than that, usual Premier Inn standard, comfy bed and pillows.

   almost 3 years ago
2. David Wilkinson ★★★★☆

   Nice hotel but it is by a party area with night clubs etc so Friday and Saturday nights are loud. Also on the sixth floor there is a weird noise coming from the ceiling above a ceiling tile. Might want to look into that as it was like some drilling outside our room. Staff was great tho.

   almost 3 years ago
3. Simon Hall ★★★★★

   Fantastic service. The team are so welcoming, cheery, and responsive. The bed is very comfortable and the location is excellent. The rooms are starting to look just a little tired, perhaps needing a lick of paint. Would definitely return again as its great value for money and the service beats a number of much more expensive hotels nearby.

   almost 3 years ago

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