Screwfix York - Monks Cross

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Reviews

1. Stu ★★★★★

   Best screwfix branch around, Steve and Olli are really knowledgeable and helpful, wouldn’t go anywhere else now

   more 30 days ago
2. Graham Swan ★★★★★

   Very helpful,friendly assistant..Great place to shop..

   almost 3 months ago
3. Debbie Holmes ★☆☆☆☆

   Rubbish service and a young lad serving us didn't know how to smile! Ordered at the quick machine and told to go to the counter with the name on order, got to counter and was asked for last 4 digits of order, wasn't given one. Then wanted personal details, why? All I wanted was what I ordered. Probably would have been a better experience if the young lad wasn't so miserable!

   1 year ago

1. Sue Hepworth ★★★★★

   I went to screwfix as an ignoramus. I measured everything, had taken photos and had some idea what I wanted. The guys at Screwfix, Monks Cross were superb! They didn't treat me like an eejit, they were very respectful, knowledgeable and honestly, could not have done any more for me. They showed endless patience and solved all bar one of my problems. The one unsolved problem, they gave me suggestions on where to go for the part I need. I was really worried about going into a place like this, knowing what I wanted but not knowing how to ask for it and looking a complete idiot. I won't have those worries again, thanks to the guys at Monks Cross Screwfix, one of which was Tom, didn't get the other guy's name, but he had a grey beard. I will from now on, continue to go to Screw fix every time I need some, safe in the knowledge I am likely to get exactly what I need, with expert advice, all at a reasonable price. Faultless Screwfix, thank you again for your patience, expertise, understanding and professionalism, very impressive.

   1 year ago
2. Rob Baker ★★★★★

   Relatively new and therefore unknown store location. It’s usually not too busy so quicker to get served. What really helps is that the staff are great.

   almost 2 years ago
3. Phill Bryan ★★★★★

   This place is brilliant for my work..the staff (team) are 1st class brilliant costumer service from everyone who works there but Naomi just goes above and beyond to help you nothing is to much trouble absolutely 5 star employee

   almost 3 years ago

1. Brian Lazenby ★★★★★

   Naomi was very helpful after I had somehow managed to order online but for the branch at Clifton Moor!! She swapped the 2 orders over so I could collect from Monks Cross. Just great service. Thanks Naomi. You went the extra mile to help me out. 5⭐️

   almost 3 years ago
2. G B ★★★★★

   Visited to collect a product and had some additional questions. I spoke to Chris who was knowledgeable, happy to help and really patient. Overall great customer service, however it was the willingness to go above and beyond that stood out. Thanks.

   almost 3 years ago

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