Willows Veterinary Group - Orford Lane Veterinary Surgery

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Reviews

1. Emma Gillan ★★★★★

   Excellent service, everyone is so professional and friendly and the staff go out of their way to make my reactive dog feel safe and welcome.

   almost 4 months ago
2. Kirsty Dennis ★★★★★

   Can not recommend this vet enough! The staff were absolutley amazing with My sweet girl Molly. She was registered with another vets (will not name them but they were atrocious towards my enquiry and rude!) Anyway I rang Willows vet aroumd 5ish weeks ago to enquire about having my sweet girl put to sleep, they were incredible from the second the phone was answered, everything was fairly last minute on my side (didn't want to let my baby go) . Originally had Molly booked in for later on in the month however she was deteriorating quicker than I thought so i made the heartbreaking desicion to bring her appoinment 3 weeks forward, again staff were absolutley amazing. Took Molly into the vets and the vet who supported us (didnt catch her name) was very compassionate, kind, caring and very very softly spoken. All other members of staff who were working that day were fantastic. Nothing felt rushed, forced or pressured and i didn't feel judged. They genuinely made me feel as relaxed as possible given the circumstances. Fast forward to today, I went back into the vets to pick up my sweet girls paw prints and fur and I felt so welcomed and at ease knowing that walking back into the last place I saw my sweet girl would be hard but honestly the staff were amazing ♡ I chose to use a different cremation service (personal choice, nothing to do with the vets), even down to the staff contacting the crem to collect Molly made me feel at ease, again i didnt feel judged nor did i feel pressured into anything, they were just overall amazing! To all the stff at Willows vets Thank you all from the bottom of my heart ♡

   almost 5 months ago
3. Dee Johnson ★☆☆☆☆

   Always been more than happy with willows they have gone above and beyond...The last 2 visits with my old wasn't very good,one vet at orford Lane didn't seem to be very interested the next visit at birchwood wasn't any better.Both times I came away with no plan to sort my dog out and the vet at birchwood playing the other vet off.I could put alot more but I'm trying not to be nasty about how unprofessional they both was...My dog is now with a different vets and happy.

   almost 5 months ago

1. Anita Palicka ★★★★★

   I've been with Willows Vet Orford Lane for over 16 years. They always find an appointment for any urgent need, whether it's a life-saving appointment or treatment for a terminal illness. They're also absolutely amazing at handling all the paperwork when you want to take your pet on holiday.

   almost 6 months ago
2. Trish Gibbs ★★★★★

   Such a great vet practice that treats your pets with dignity and love and lots of belly rubs. Would not go anywhere else.

   almost 7 months ago
3. Stephen Paget ★★★★★

   Helpfully staff great vets park outside on side street open at 8.30 am but also have a out off hours number you can use aswell

   almost 3 years ago

1. Rhiannon Davies ★★☆☆☆

   Hello. I just want to say. Why don’t your customers and staff park near the vets instead of all over the street including people’s front. Disgusting, either tell your customers to move and park outside the vets or get the place shut down. Ridiculous. And they don’t even move off someone front until 6pm. I very much doubt that you’ll like it if someone parked near the vets you’ll have something to say wouldn’t you!

   almost 3 years ago
2. John hancox ★★★★★

   Very polite and staff where amazing, even thou it was my pets yearly check up and booster explained everything which they where doing when giving my pets the examination. Would reccomend

   almost 3 years ago
3. Di Shearwood ★★★★★

   First time to the Vets and found the receptionist friendly and Very helpful and Nick the Vet was brilliant with Willow. They both were very patient with me asking lots of questions. So glad I have registered there.

   almost 3 years ago

1. Susan Christie ★★★★★

   I've got the best vets in Warrington here followed Philippa from my previous surgery when I moved nearby. She's very clever. Is a brain box of info and great advice. Charges fairly . What's more my Yorkie likes her. Updating Feb 2019:- Philippa still treating my boy on occasion. Still spot on with her advice and treatment. So pleased that we have a vet we can trust! Updating 15/5/20 Still a regular part tim

   almost 5 years ago

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