Asda Wrexham Superstore

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Reviews

1. Jess Challinor ★☆☆☆☆

   Ordered quite a few items for Christmas from George, 70% of the order was missing and I had the wrong item given to me as well (did have my surname and same code no but obviously put in bag by mistake). The remainder of my order was lost so had to return everything because part of what I received were christmas matching family pj's. I was unable to purchase them again as out of stock! So no matching pjs this year and a few stocking presents missing!

   almost 2 months ago
2. Rob Evans ★☆☆☆☆

   Has a good returns and pick up system for George and the like. No soft plastics recycling though. Spoke to an employee who said she goes to Sainsbury’s to shop for that reason! I did similar and went over the road to Tesco. So this store is not green in the environment or financial sense.

   almost 2 months ago
3. Julia ★☆☆☆☆

   Shocking customer service in self check out. Lots of staff standing around not helping and being passively and actively rude to customers. You should be ashamed of yourselves. It’s literally your only job to be customer focused. Others on here have had a reply from customer services to elaborate further. I’d love this opportunity. The way I was treated today, I will never ever shop here again.

   almost 3 months ago

1. Xavi Hernandez ★★☆☆☆

   How they thrive as a supermarket defeats me. Always long queues at checkout, always the weekly hunt for a trolley round the car park as they don't have enough. Frequent stock shortages.

   almost 3 months ago
2. Graeme Monk ★☆☆☆☆

   Attempted to buy fuel at the garage. Took £114.00 off my card and did not supply petrol. After speaking to the store, I was told there is nothing I can do. Extremely poor service and no attempt made to return the money. Will not be returning.

   almost 4 months ago
3. cherry boxwell Adventures ★★★★☆

   nice asda nice staff got to go in early on the sunday and wait for the tills to open was a nice experience

   almost 2 years ago

1. Eliz E ★☆☆☆☆

   When their scanning app failed, (not my fault, I'm tech savvy - it appeared to be a bug in their app), their staff seemed to have no idea, and absolutely no interest in finding anyone in the store to look into it so I could do my shop. The staff were totally disinterested and one was quite rude. I will not be shopping in that store again as I'm not used to being treated that way.

   almost 3 years ago
2. V P ★☆☆☆☆

   Staff treat you like a hindrance. You can’t move in the store for the staff pushing you out the way with the home shopping trollies. Others block isles while they are stocking shelves with boxes and cages making it impossible to get anywhere. Sadly not just a one off but pretty standard experience no matter what time of the day / night you go in there. Management need to reassess their priorities and train staff to treat customers with respect remembering without them they don’t have jobs!

   almost 3 years ago
3. don hughes ★★★☆☆

   Wheelchair Access is great but there has been a change to the flooring since I was there last, in a wheelchair feels like mini speed humps are at the end of every aisle at the counter ends not till end. While most won't notice these can I say people with spinal pain feel every one. other than that nice store

   almost 3 years ago

1. Geoffrey B Evans ★★★☆☆

   There was an abundance of unstocked shelves where popular brands of various foods were missing. For someone who has shopped at the new store since it opened and the previous store for at least 10 before that, and used the various pandemic services to their utmost flexibility, I wonder if its time to look elsewhere for the staples of life? At over 4 and a half score years I wonder if it's worth it..............although the choice is most tempting.

   almost 3 years ago

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