Frost News Convenience Store @ Premier Hunt's Cross, Liverpool

Reviews

1. donna snowden ★☆☆☆☆

   I dropped off 3 parcels for yodel pickup. The guy scanned and printed all 3 labels at once and then stuck them on, instead of 1 by 1. I’m new to vinted so just assumed he knew what he was doing regarding the order he scanned and the order the labels came out. It turns out I was wrong. 2 of my parcels went to the wrong addresses and now I am down over £10, with no proof and no opportunity to get a refund. I will never use this shop again and I recommend you also stay away from using them to send parcels.

   almost 10 months ago
2. Vanessa ★☆☆☆☆

   -5 stars AVOID THIS SHOP AT ALL COSTS!!!! 2 middle aged overweight men behind the till are disgusting, rude human beings. Refused to take card payment to top up gas card, saying they didn’t accept card. However, we have paid by card multiple times to top our gas card up in this newsagents. When questioned, the 2 men became abusive to the point that they wanted to cause a fight. At this point we left the shop before things got physical. If you don’t want to be abused for asking a simple question use a different newsagents in the area. For reference, one of the men is on the picture attached

   almost 2 years ago
3. Catalina Cotoman ★☆☆☆☆

   Horrible service. I am trying to collect my parcel and they do not want to give it to me. I show them that I do not have any QR code and because of some personal problems I need it to take it today and the 2 women there were very extremely rude, they were serving clients and not speaking with me ,when i waa trying to explain, the old lady was talk very oud over me so i left crying about how they have talked me. The other 2 guys that are there are very ok, but this 2 women's no Is not the first time that this is happening to me. I think is becuase they notice my accents ,which is sad . I don't think I will be entering in the shop anymore.

   almost 3 years ago

1. loram loram ★☆☆☆☆

   Unfortunately, the staff is rude.

   almost 3 years ago
2. Cosmic Girl ★★★★★

   I am in Frosts on a regular basis and I have never once come across anyone being rude. The lady who works there I won’t publish her name, she has worked there for at least 15 years prob longer! She’s lovely, very friendly, chatty, helpful etc. The gentlemen who work there are all very friendly, helpful and lovely. I am in the shop several times a week and have been for a good 20 years when Gill used to own it. Always been a lovely shop. New owners have done a great job in extending the store to sell fresh, frozen foods, alcohol etc. Great shop five stars from a regular local customer and my family ⭐️⭐️⭐️⭐️⭐️

   almost 3 years ago
3. Ruth Theaker (Ruthless) ★★★★☆

   The owner of this shop should not be allowed to be a pick up for Wish!! He is unhelpful abusive rude and because I knocked over a small lollipop stand he threw my parcel on the floor! Which was a ball light! Luckily enough it was more of a plastic material than glass.i will never choose this shop again he is disgraceful.He should be stopped as a pick up point!!!! I would like to add that I have been for many parcels at frost's since and this gentleman has not been there and the other assistants are great so thanks for a good service

   almost 4 years ago

1. Jane Jennson ★☆☆☆☆

   -1 if it was possible, poor service and very rude staff. Pokey little shop

   almost 4 years ago

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