Toolstation Harrow

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Reviews

1. Nilesh Patel ★☆☆☆☆

   Don’t buy online from toolstation They promise next day delivery on some products which is a totally lie I got the last two deliveries after 4 and 6 days

   almost 2 months ago
2. Sarah Purplepally Green ★★☆☆☆

   Having received a lovely service on Friday afternoon, today's service left A LOT to be desired! Friday a nice kind gentleman handed me my reserved order and assisted in carrying the 6 x 5 litre tubs of fence paint to my car. Today I returned 4 of the tubs as I'd purchased the wrong colour! (I paused between applying the first and second tub (which I'd already poured into my sprayer) so I only had 4 to return. I was called over to another desk (I was stood at the click and collect counter to collect my additional order) no sooner did he call me over, he wandered off! On his return i explained my situation, he proceeded to explain that the pots hadn't been returned in the same condition HE had given them to me. (Erm, YOU didn't serve me!) He proceeded to check each pot, then went for another member of staff to check them again. I assured them they had not been opened. Second member of staff explained why they were checking them, I understood completely. But the first guy who served me still displayed a full level of concern over my honesty! The 2nd member of staff ok'd the return, so 1st guy prepared the rest of my order. I was leaving with 10 tubs of paint. He didn't offer to assist, he didn't smile once and left me wondering if I had a face that simply couldn't be trusted. Then he handed me several tubs where the seal had been opened assuring me that were fine!?! Just so rude!!

   almost 10 months ago
3. Narcis Rosu ★★★★★

   Dear Maciek, I wanted to take a moment to express my sincere appreciation for the exceptional service you provide as a seller at Tool Station. Your dedication and expertise have made a lasting impression on me and countless other customers. Your extensive knowledge of the products and your ability to offer valuable recommendations and guidance have been invaluable. You always go above and beyond to ensure that customers find the perfect solutions for their needs, and your friendly and approachable demeanor creates a welcoming atmosphere. Your professionalism and attention to detail are truly commendable. You handle inquiries with patience and grace, and your willingness to go the extra mile to meet customer expectations is admirable. But what truly sets you apart is your genuine care and concern for each customer. You take the time to understand their unique requirements and offer personalized assistance, making every interaction feel special. Your dedication to ensuring customer satisfaction is evident in every interaction, and it is truly appreciated. Thank you for your unwavering commitment to excellence and for consistently delivering exceptional service. You are a true asset to the Tool Station team, and I have no doubt that your efforts will continue to make a positive impact on both customers and colleagues alike. Wishing you continued success and fulfillment in your role as a seller at Tool Station. Warmest regards, Continuity electrical .

   1 year ago

1. Andrzej Karsnicki ★★★★★

   Good and very friendly service. Long time not seen such a helpful staff. Maciek was the person i have dealt with

   almost 3 years ago
2. Craig Green ★★★★★

   Extremely helpful, I was lost was taken through quickly & efficiently & left store with everything I.needed excellent excellent excellent

   almost 3 years ago
3. Aftab A ★★★★★

   Toolstation Harrow - their best branch when it comes to customer service! Kind gentlemen made things easy for me. Ron and Specncer from Harrow branch! Champions in customer service

   almost 3 years ago

1. Bilal M ★★★★★

   Ali Raza in the service counter was phenomenal and with professional high standards when dealing with my orders, He was pleasant and patience with my complex order, packed my stuff in the box neatly and other staff members were also welcoming. Nice to deal with Tool station -Harrow -London

   almost 3 years ago
2. Nadim K ★★★★★

   Absolutely fantastic staff, always willing to help no matter the situation. Was served by Maciek who was very friendly and helpful, also helped me make up my mind on which product to purchase.. Good in on you...

   almost 3 years ago

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