IDER FURNITURE Barnet

Reviews

1. Sareh Sarvar ★☆☆☆☆

   I regret ever purchasing from Ider Furniture and want to warn others to avoid them at all costs. I ordered a 3 seater sofa, extendable dining table, dining chairs, coffee table, TV wall unit, and TV base unit on September 2023. From day one, the problems began: • The dining table arrived with damage on the edges. • The coffee table broke after placing less than 8kg on it and all the legs collapsed, showing just how poor quality the materials are. Later, I discovered the coffee table legs were actually plastic, not wood, which I have never seen in any so called “high quality” showroom or factory. • The TV wall unit and base unit also arrived with damage, and the parts are not even lined up properly. • My dining chairs didn’t even arrive with the first delivery; they were delivered months later. When I complained, it took them weeks to send someone, and even then, all they did was replace one panel while ignoring the rest of the damages. For my coffee table, they simply reattached the same broken legs! An unbelievable level of unprofessionalism. Later, when I finally opened the extendable part of my dining table, I was shocked to see that it didn’t line up with the rest of the table at all. The extension looked completely mismatched, with one edge in a totally different colour! Another clear sign of how careless and cheap their workmanship is. Less than two years later, I needed two armchairs to match my 3 seater sofa as well as my dining chairs. I repeatedly specified that I wanted the same fabric and shade as my dining chairs and same legs colour as my 3 seater sofa. After weeks of waiting, the armchairs arrived in a visibly different shade than my dining chairs, with the wrong colour legs which were also damaged. The backrests are poorly designed, leaning too far back and not at a proper standard. When I asked them to at least re cover my dining chairs to match the armchairs, they refused to take responsibility. Instead, they told me they could send me fabric, but I’d have to pay someone else to fix their mistake! On top of all this, the showroom staff particularly a representative named Kamil in their London showroom was unhelpful from the start. Despite my repeated requests for him to come and inspect the issues, he never followed through. Instead, he claimed I couldn’t get any repairs or guarantee because I had not paid a £225 balance for the order I placed in 2023. For the record: I withheld this payment because my dining chairs arrived months late and because many of the items were delivered damaged or of poor quality (with photos sent to the company as proof). This company sells cheap, poorly made furniture, provides terrible customer service, and refuses to take any accountability. They are based in Turkey but operate showrooms abroad, tricking people into thinking they are trustworthy. What should have been an enjoyable experience furnishing my home has turned into endless stress, wasted money, and complete disappointment. My advice: Stay far away from this company. Their products are low quality, their service is appalling, and they simply do not care once they have your money.

   almost 11 months ago
2. Faruk Suleiman ★★★★★

   I recently purchased a pair of grey Perla armchairs from Ider Furniture, and I couldn’t be happier with the choice. The chairs are absolutely stunning in person — the rich grey fabric is both modern and versatile, and the geometric patterned pillows add just the right pop of personality. They’ve become an instant focal point in my living room! Comfort-wise, these chairs deliver. The cushioning is supportive without being too firm, perfect for everything from reading to long conversations with guests. You can tell the materials and craftsmanship are high-quality — nothing feels flimsy or rushed. Even after regular use, they still look and feel brand new. Although there were issues with initial delivery times, when the delays were sorted, delivery was smooth and on time, with everything arriving securely packaged. The delivery guys were kind enough to unwrap the chairs and screw in the legs. I also had a couple of questions before purchasing, and Kamil was prompt, friendly, and genuinely helpful. All in all, these armchairs exceeded my expectations. They’re beautiful, comfortable, and built to last.

   1 year ago
3. Emad Hosseini ★★★★★

   A very good buying experience. Azam and Kamil both were super kind and helpful. Good prices considering the quality and they even delivered faster than promised. There were some complications in the assembly phase though which mean I now have a few extra holes underneath the sofa but luckily not visible from above. We shall see how they hold up and if the extra holes cause any weak points.

   1 year ago

1. Zelish Tremaine ★★★★★

   It was great! Kamil was very helpful polite , supportive and professional! Great company and great service.Also Whole process very easy assistance in store was great and attentive, excellent quality of furniture. I would like thank Kamil and his team.Highly recommended Date of experience: 18 March 2023

   almost 2 years ago
2. Aruthravarshini R.S ★★★★★

   It was a great experience. Kamil is very humble and his client service is exemplary. We visited the store several times to check out sofas as we were confused but Kamil would patiently answer all our questions and clarify our doubts. He eventually helped us make the right choice and we are happy with it. The product got delivered without any hitches. There were issues trying to fit the sofa into the house but the delivery persons were relentless and managed it at the end. Overall great work eithic! Wishing Kamil and his team the best!

   almost 3 years ago
3. Tomaso Montana ★★★★★

   Furnished my whole place from this beautiful store, the owner is great and a pleasure to work with and everything looks great. Thank you Kamil

   almost 3 years ago

1. Tomaso Mudhar ★★★★★

   Furnished my whole place from this beautiful store, the owner is great and a pleasure to work with and everything looks great. Thank you Kamil

   almost 3 years ago
2. James Salver ★★★★★

   Fantastic service and top quality products. Kamil was brilliant and really helped while I was trying to find a new dining table. Product was delivered in a reasonable time and looks great.

   almost 4 years ago
3. Tulin Williams ★★★★★

   After months of looking for dining room furniture and sofa to match, I stumbled across this little gem of a furniture shop.Which so much to choose from, Ekrem the store manager is so helpful and patient, nothing was too much trouble and after various drawings and measurements of my room and a couple of changes at my request, all was ordered. Ekrem kept me informed throughout and the delivery was on time. . Now on to the best part - my furniture arrived, assembled by their great team of guys and it just looks amazing. The quality and the comfort are top quality. I have had compliments upon compliments. I would 1000% recommend if you want great quality furniture. Thank you Ider - I will be back soon..

   almost 5 years ago

1. Aidan Buccheri ★★★★★

   I ordered a beautiful wardrobe and had it delivered and built. I am extremely happy with the service and professional quality of this business. I myself have a business so know what to look for and expect so was not at all hesitant to use Ider Furniture! Please think about using them before jumping online to a more generic massive brand as talking to them might well be in your best interests?

   more 6 years ago

FAQs