What a wonderful reception from Sammy. Warm welcome and happy to chat and go above and beyond to make our stay exceptional. Will recommend this Premier Inn. Very clean and tidy rooms too. Thank you
Really handy location to get to Harry Potter Studios. Staff at the hotel were incredibly friendly, went out of their way to offer excellent service for our party of 8 (including children). Good food and great service for both breakfast and dinner. Would stay here again.
We had a great stay over the Halloween weekend, a really comfortable and cozy stay. The location was perfect for what we had planned (Harry Potter studios, Whipsnade zoo, St Albans’s). Reception team were friendly when we checked in & out, otherwise no interaction with the staff. There’s a little station next to reception for extra tea/coffee/milk/sugar for guests to grab if needed, it always seemed well stocked when we went past. Our room was 216, it was very spacious & clean. On one night, it was very warm & stuffy so it made getting to sleep difficult. The aircon doesn’t adjust to cool the room down so we had to open the window. I thought it would be noisy with the dual-carriage way so close but it was quieter than I thought, so it wasn’t an issue sleeping during the night. There were plenty of parking spaces & didn’t have an issue with parking, although did seem quite full later on an evening. The price was very reasonable & very happy with the stay, highly recommend & would 100% stay here again.
My Dad was visiting the area and staying at this hotel we came here to meet him for breakfast 1 morning and was given a table in the small seating area. After breakfast service the chef came out and spoke to us and ensured everyone who was still dining at the time enjoyed there breakfast. We got speaking to him and it was so nice to know how much love he has for his meals he prepares and cooks and the passion he has to make all his diners happy. We will definitely return here for dinner or another breakfast soon.
From the moment we arrived, our stay at the Premier Inn was simply wonderful. We chose this hotel for our visit to the Warner Brothers Studio Tour in London, and it was the perfect base. The location was incredibly convenient, making our trip to the studio effortless. The staff at this hotel are an absolute credit to the Premier Inn brand. Every single person we encountered was friendly, welcoming, and genuinely dedicated to making our stay as pleasant as possible. The service was impeccable. A special shout-out must go to the manager, who went above and beyond to ensure all our needs were met. Their professionalism and attentiveness were truly outstanding and set a fantastic tone for the entire hotel. The room was spotless, the bed was incredibly comfortable, and we had a peaceful night's sleep, which was exactly what we needed after a day of exploring. We couldn't have asked for a better experience. We highly recommend this Premier Inn and can't wait to return. Thank you for a truly memorable stay!
Booked 2 rooms, the boys room was musty, damp and mouldy. They hated staying in the room. Was unable to switch as wanted rooms near each other. The other room was perfect, airy and clean. Absolutely no problems. Service was excellent, receptionists were friendly and helpful. Macdonald right next to hotel which the kids loved. Nice quiet area for me, but not so much for the kids. The hotel will benefit from a general uplift.
Room was clean and a great size. We met different staff across the 3 days we were there and they were all great! From the cook to the receptionist all lovely and went above and beyond. A very pleasant stay
The thing with Premier inn’s are there are no surprises, you know exactly what your going to get. This inn is no different. That’s why we love staying in them. From checking in to checking out, everything was smooth and safe. The room is standard and the beds are great. It was really quiet in the hotel, other than a boy racer revving his Corsa till late. We had an evening meal in the attached pub, the food was fine, not big portions though. We used this inn to follow on to the Harry Potter Studio Tour that isn’t that far away. The only let down with all Premier Inns is the Breakfast cost. Sure there’s plenty of choice, but nearly £10 is a bit much. The McDonalds opposite is far better value.
The staff at this hotel were very polite and friendly, the rooms were nice and spacious, plus it was lovely to see and actual bed in the twin room instead of a sofa, however the room wasn't the cleanest; there were some faint, bloody fingerprints on the bathroom wall and there was quite a bit of mould in the woodgrain of the bathroom door as well as some mould spots above the sink. Another issue we ran into was the restaurant not being open for lunch and a lack of disabled bays in the car park (there are 3) which presented us with a bit of an issue on Tuesday evening. Another thing to note is the "menu" you get in your room. It states it is a menu, and that you can get food to your room, yet there is no actual list of food you can order, nor are there any prices. It would be nice to see that rectified in the future. We did enjoy our stay and we are very likely to use this Premier Inn the next time we visit Amersham as the staff were lovely, the location is convenient and it is actually surprisingly peaceful even with its close proximity to a very busy thoroughfare
Great hotel for easy reach to Warner Bros Studios and a quick taxi ride to Hemel Hempstead train station to get into London easily. Really clean hotel, super comfy beds the room was very warm but fan provided. Would stay again.
Premier Inn Hemel Hempstead West hotel is located at A41 Service Area, Bourne End, Hemel Hempstead HP1 2SB, UK
You can contact Premier Inn Hemel Hempstead West hotel at +44 333 003 1721
You can find directions to Premier Inn Hemel Hempstead West hotel by following this map link
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