K West Hotel & Spa London

Reviews

1. Sean Huze ★★★★★

   Stayed there for 2 months. Staff, restaurant, and rooms were all great. Highly recommend

   1 year ago
2. Helen Williscroft ★★★★☆

   We stayed here a few years ago now, (just a month before the first Covid lockdown) and remember it being a pleasant stay with a large room with everything we needed, decent dining facilities and friendly customer service. Great location within short walking distance of Shepherds Bush tube station, and handy to Westfields and TV Centre.

   1 year ago
3. Britt H ★★★★☆

   Stayed here in 2021 in the suite (I edited errors in my review so says Sept 2024) . Lovely, spacious room with a lovely interior design. Overall very comfortable room choice. However, the room is not in its best standard. For example, there was ash between the window ledge (pretty shocking) and the toilet seat wasn’t securely fixed to the wall (very unfortunate and uncomfortable for me). Additionally, the lift was not working which meant I had to take a really long walk through the hallways to get to the lift at the back or use the stairs to get to floor 6. This took away from the peaceful feel. When the lift started to work again, it stopped at every floor… The bar staff I interacted with was very nonchalant. Not great customer service - I felt as if I was bothering him. However, the receptionists were lovely when checking in and out! Overall, lovely room to stay in and lovely location too.

   1 year ago

1. Gabriela Irimia ★★★★★

   We have been staying at this hotel at each visit in London since 2002 and every time I felt like I was coming home. Great staff and breakfast never let me down. I love the spacious gym and lots of machines to do your workout with. Rooms are great and modern. I truly recommend it.

   almost 2 years ago
2. Mel ★★★★☆

   I recently stayed at the K West Spa Hotel in London. The receptionist upgraded us to an executive room, which was spacious and comfortable. The bed was especially comfortable, and the bathroom was well-appointed. The hotel is located in a good area, close to Shepherd's Bush Underground Station and Westfield shopping mall. There are also a number of restaurants and bars nearby. The staff at the hotel were friendly and helpful. They were able to answer all of my questions and make my stay as comfortable as possible. However, I was disappointed that breakfast and the spa were not included in the price of the room. Breakfast was £25 per person hot or £20 pp continental, and the spa for 1hour was £15 per person if you have booked a treatment or £25 with no treatment. I felt that these were quite expensive, especially considering that the hotel is not a 5-star hotel. Overall, I had a pleasant stay at the K West Spa Hotel. However, I would not recommend upgrading to an executive room unless you are willing to pay extra for breakfast and the spa. Here are some pros and cons of the hotel: Pros: Spacious and comfortable rooms Well-appointed bathrooms Friendly and helpful staff Good location, close to public transportation and shopping Cons: Breakfast and spa not included in the price of the room Spa facilities are a bit small Some of the facilities are showing signs of wear and tear Overall, I would give the K West Spa Hotel a 4-star rating. It is a good hotel, but it is not without its flaws. If you are looking for a luxurious stay, I would recommend staying at a different hotel not overly priced and includes using the spa facilities and breakfast for the duration of your stay. However, if you are looking for a comfortable and convenient place to stay in London, the K West Spa Hotel is a good option.

   almost 2 years ago
3. Nadia M-b ★★★★★

   Loved my stay! Stayed the night with the Spa time package. Room was spacious, only slight problem was the TV started glitching after 11pm. The food in the evening and breakfast was cooked to perfection. The spa was relaxing and also had the scrub and massage by Julia. She was lovely, professional and great technique! Would definitely go again!

   almost 3 years ago

1. Sarah Woodley ★★★★★

   Thank you to all the lovely staff at K and West for making myself, husband and mother feel so welcome during our stay. Nothing felt like too much trouble, and every single member of staff we met went out of their way to go above and beyond (at no request of ours). Such a lovely welcome and atmosphere can be rare to find but it really does go a long way! Immaculately clean, lovely facilities, great bar and food. We will be back.

   almost 3 years ago
2. Nadine Mc Donnell ★★★★★

   Incredible hotel, room was absolutely gorgeous. Staff were super friendly. Food was to die for! Couldn't even eat all the breakfast available to us. Spa treatment was divine. Want to thank the love Alba who done my back massage, it was absolute heaven. Thank you to Jelly who made my mams first massage treatment the best it could be came out so relaxed and feeling so rejuvenated. Can't thank the girls enough and will definitely be back to stay again

   almost 3 years ago
3. Karen W. Owens ★★★★★

   Don't forget to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any hotel. This site will compare thousands of booking websites and normally will have rates much cheaper compared to others! Thank me later on! This hotel is one of the highest rated in this area. I've been staying here for a long time. If you choose this place you for sure will love it I'm sure! Helpful staff clean spacious room. Birthday and date night packages were lovely. Food was scrumptious. Diego gave myself and my other half a relaxing massage. Spa was fantastic. Breakfast was tasty. Room service was amazing. Romantic stay

   almost 3 years ago

1. Chloe Jones ★★★★☆

   Didn’t stay at the hotel, did the “two for two” spa day with my boyfriend. We had such a lovely time. First we had lunch, then use of the facilities (they have saunas, steam room, warm pool/jacuzzi, foot baths & an ice therapy room), then our treatments. Our therapist Julia was amazing. We had such a great day but the only reason for 4 stars is the lunch didn’t include drinks, which considering the price I would have expected at least one drink to be included (they also put a service charge on the whole meal which I wasn’t too happy about).

   almost 3 years ago

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