This is a quality hostel. It's quiet, it's well priced, it's close to the tube station, it's perfectly situated for a weekend visit to London. Plus, the staff are wonderful. I am a country lass, so finding anything in a city, let alone the capital city, that I like and can tolerate for any length of time is very rare.
I stayed here last week for a conference, and my experience was disappointing. The blonde/bleached-haired Spanish staff member at the front desk was rude and sarcastic when I asked a simple, sincere question about where to fill my water bottle. Not everyone comes from countries where tap water is drinkable, and there was no need for attitude. He assumed I didn’t speak Spanish and made a sarcastic comment in Spanish, but I understood him and called him out on it. Mocking guests is unprofessional and unacceptable behavior for front desk staff. On top of that, the carpeted floors combined with the humidity made the place feel musty and could easily trigger allergies. Overall, I wouldn’t recommend this hostel.
Staff aggressively removed my pot from the stove, claiming it was burning even though there was no smoke and I was standing right there. When asked to communicate, they yelled aggressively (the staff went ballistic - I thought she was having a mental fit as she came across as very disturbed). She proceeded, saying I’d “never stay there again,” despite me having no intention or interest of staying longer than the 3 nights booked. The woman was the most delusional person I’ve ever met, worse in a professional setting. Overall antisocial environment- staff ganging up on customers, taking over the kitchen area, and shouting/talking so loudly and aggressively. Their behaviour was disrespectful, stalking, controlling, and unprofessional - Just no personal manners or self-esteem. The manager gave unsolicited advice and, when told their behaviour was inappropriate, he said he “owns the place” and can do as he pleases — showing zero professionalism or respect for guest boundaries. The staff’s aggressive and unprofessional behaviour clearly reflected the management culture. The environment felt hostile and chaotic. I checked out early and couldn’t be happier.
It is an amazing value for money. Staff is amazing and extremely helpful. Provided it’s bunk beds but they well kept comfortable and clean. Toilets are kept clean. Overall well satisfied.
Great: got a really nice dorm room with just one other person, quiet restful night, friendly reception, possible to get a charger/converter, lock, paid towel, very convenient location for the metro, ok clean. Some of the bathrooms smelled a bit moldy but there are more than enough to avoid those, and it's a hostel after all. Didn't use the kitchen. Here is my number one problem why I cannot give full stars: I woke up with a couple of spots in one place that looked like bedbug bites. I did not find any other traces of these, so maybe it was something else, but I am still doubtful and the lockers are on the floor right under the bed, so even though I tried to check my luggage I still worry about that sometimes.
I recently stayed at here and had an absolutely fantastic experience. From the moment I arrived, the staff were incredibly welcoming and made me feel right at home. The location was perfect - next to Victoria Park and just a short walk from the city center and close to public transportation. The rooms were clean, comfortable, and had everything I needed for my stay. The hostel also had a fully equipped kitchen, which was great for preparing my own meals. Overall, I would highly recommend it to anyone looking for a great and calm place to stay while exploring London. The staff, facilities, and atmosphere were all top-notch, and I can't wait to come back!
The friendliest hostel in town. I was amazed at how each and every person at the reception or around was always helpful and friendly. There's a community feel to this hostel, especially around the kitchen, which I loved. Also, very very clean and comfortable. 100% would recommend !
This is probably one of the best hostel I've been so far. The area is not very central, but it's quiet and the underground is just around the corner. The hostel has all the facilities in place and the building is well kept. The room was clean and tidy and also very cosy. The welcoming was very warm and the people at the reception super friendly (especially Jin). I will definitely come back on my next trip to London!
We had a great stay here. Rooms were clean and big, and customer service was excellent! They were helpful and talkative. I highly recommend this hostel, if you're loooking for something cheap and comfy.
Staff were friendly, rooms and bed were nice, all the facilities (kitchen, shower, etc) were great. Good location and well priced. Stayed in a mixed 4 bed room and the other guests were great and had no issues at all
Park Villa Boutique Hostel is located at 51 Grove Rd., Bow, London E3 4PE, UK
You can contact Park Villa Boutique Hostel at +44 20 8980 1439
You can find directions to Park Villa Boutique Hostel by following this map link
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