Smart Hyde Park View

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Reviews

1. Kelly Lancar ★★★★★

   Great location, close to the Underground. You can easily take a walk through Kensington Gardens which is great. The staff was really helpful and friendly, the room and bathroom were clean, I would absolutely recommend!

   1 month ago
2. Isabella Gioviale ★★★★★

   Me and my friends had a great stay at Smart Hyde Park view. Everything from the service to the rooms was just great. We felt safe the whole time and the location was perfect! The staff were super friendly and helpful, would definitely recommend anyone who is going to London to book here!

   almost 2 months ago
3. Sandy ★★☆☆☆

   Booked the 6 female dorm, slept in bed 2(in the middle). Those beds are so tiny, I bumped my head over 10x! They were not designed for adults and are up to the standards of other SMART hostels in London. When I made my booking it said there were 5 beds available out of 6, so I asked for the bottom bed. I got there and was given the middle one and came back home with a few bruises in my head. I stayed in other SMART hostels in London and even the way staff members do customer service is better than the SMART Hyde Park View. It wasn't a very good experience...

   almost 2 months ago

1. Sibelthz Underwood G. ★★★★☆

   Even though the rooms were only used by four people we had triple bunk beds so the actual space between each bed was tiny; you couldn't even sit in your own bed. The room was also pretty small, almost too small. The bathroom was fine. The kitchen area was actually decent, they had different sorts of pans and things you could use to cook, and the dining area was spacious. The internet connection was stable. Location-wise, I think it's great because you're in a very nice neighborhood, close to the park and several underground stations. The staff was overall friendly and helpful, no complaints about that.

   almost 3 months ago
2. Elin ★★★★★

   We stayed here for two nights and were completely satisfied. We had a private room with two single beds and a bathroom. The room was small but cozy. It was cleaned every day, and we received fresh towels. The bathroom was clean. The water pressure in the shower wasn’t very strong, but it was enough for showering. The staff was very friendly and always helpful whenever we had any questions. Overall, we had a very good stay.

   almost 7 months ago
3. Clotilde Evasion ★★★★☆

   I had a good stay, this hostel is great for two days. The team is nice and the common room is super large. The kitchen is quite small and not very easy to manage when several people are cooking. The room is okay, clean and fresh sheets are given when you check in but you have to make your bed yourself (not easy when you arrive at 11 PM, when you have the highest bed and when everybody in the room is already sleeping). There is a socket in every bed, very convenient. Storage available in the room and there are hooks for towels / coats. Very good location, close to Hyde Park and to the subway. Things to be aware of: The glass of the window is very thin, you can hear everything that is going on in the street. Earplugs are available in the lobby if needed. Mattress is quite thin but still okay. You have to pay extra if you want a towel. Check-out is at 10 (it is a bit too early, 11 would be perfect).

   almost 3 years ago

1. David Emil ★★★★★

   Stayed 4 nights in a 9 beds shared room. En-suite toilet and shower was a nice surprise. Hostel is similar to Hyde Park Inn. Clean and functional facilities, warm enough to sleep with the window open. There are also shared bathrooms at basement level.

   almost 3 years ago
2. Teshe Rolle ★★★★☆

   I enjoyed my stay here. The clerks were really nice, and there is a laundry area where you can wash and dry a load of clothes for like £5. I think the only thing I would flag up is the guests- one night, there was a man that got extremely belligerent who my roommates and I heard in the halls. I think the management handled it well, but just be aware that there are some guests that can act a bit odd at times. The room was clean, the storage areas are sufficient and the lounge areas were nice.

   almost 3 years ago
3. Lovisa Dellen ★☆☆☆☆

   I would not recommend this hostel… On the first night we saw a mouse in the hang out/kitchen area and beside that the hang out area was limited to a small and old couch so you couldn’t really sit comfortably anywhere. The room was also extremely hot so you couldn’t really spend much time in there unless you were sleeping and even then it was almost unbearable. Also at check-out you had to pay if you wanted to leave a bag there for a few hours, I haven’t experienced that at any other hostel, neither have I experienced that you need to dress and undress your own bed, that is usually included. I will say though that the staff was friendly enough and the location was good!

   almost 3 years ago

1. Murtaza Samiwala ★☆☆☆☆

   I stayed here for 4 nights. Pros: Bathrooms are clean, lounge is cool and good to stay (except for rats, see below) Cons: I saw rats in the basement lounge area at night. The rooms are too hot to stay during the day. Also, it can get smelly. Finally, the staff can get quite rude and unfriendly. The receipt they gave me had the wrong checkout date (one day extra), and I made the mistake of not double checking. I had left the room early on the morning of the checkout date, and when I came back, they had cleared the bed and misplaced some items I had on the bed. Then the receptionist gave absolutely no help in looking for the missing items, and said it doesn't matter if the checkout date on the receipt was wrong, the customer should check the right date. I mean fine I made a mistake, but what kind of customer treatment is this? At least try to look for my missing items? I wouldn't recommend this place, it would ruin your holiday plans

   almost 3 years ago

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