Boots

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Reviews

1. W Rh ★☆☆☆☆

   I bought a Eucerin lip balm that was already opened before purchase. I used self-checkout, so I didn’t get a printed receipt, but I scanned my Advantage Card as proof of the transaction I returned the next day and clearly explained that the item was faulty stock, but the staff still refused an exchange. This goes against Boots’ own policy on faulty products. Very disappointing customer service — I won’t be returning to this branch. Make sure to check that any products haven’t been opened or used before buying.”

   almost 3 months ago
2. Ismaeel ★★★★★

   Jasmine was really helpful and made my transaction a smooth and easy process.

   almost 4 months ago
3. William Garbett ★★★★★

   I was looking for a present for my partner, struggling, I had Paige come to the rescue. She asked questions about her and picked out a perfect fragrance which my partner LOVED! She’s a gem of a person.

   almost 5 months ago

1. Sadiya Shoukat ★★★★★

   Excellent service from Terry at boots. Boots didn’t have anyone on the shop floor apart from someone in the pharmacy and at the front. Terry was very helpful and attended to our queries.

   almost 5 months ago
2. ML Photography ★★★★★

   Popped in the other day and was pleasantly surprised at the friendly and professional customer service from Terry. Walked in to collect an order and he came over straight away. Later, I needed some assistance paying for an item with points and again, he was extremely helpful and efficient. We need more people like Terry!

   almost 5 months ago
3. dave hitchman ★★★★★

   Booked for a hearing test, this was carried out very professional and technician was friendly and very clear about results and what could be done to help, no pressure on sales of hearing aids just went through what could be best, this was followed up by two more appointments and fitted of hearing aids that I had chosen! So pleased I took Mahtab's advise, hearing people clear instead of lip reading and TV on more than half the volume, quality of life is so important totally recommend Boots this is life changing experience Thank you..

   almost 3 years ago

1. D S ★☆☆☆☆

   Waited in there new self check out most of them card only. 1 cash c/out was not working and the other some customers need assistance but no one to be seen, Waiting for ages, left my goods there and walked out. To the jobs worth management get some machines that accept Cash also or get the tills back in.

   almost 3 years ago
2. Disco Dave ★☆☆☆☆

   3rd branch I visited today,Was a female I asked for some help telling her this my 3rd branch I'm visiting as the rest seems where not helpful.She seemed grumpy unprofessional,But I noticed when a female went over she went to help.Boots seems to employ alot of useless staff ,if they dont know anything about what they sell ,They shouldn't be working there .

   almost 3 years ago
3. Wendy Elvins ★★★★☆

   A good shop with a great range of supplies but let down by constantly malfunctioning self service tills. Frustrating.

   almost 3 years ago

1. peter bartholomew (Barticus) ★★★☆☆

   Tried their click and collect system well !! Paid £1:50 to wait in line with the normal shop queue then wait for the till operator to get someone else to go and fetch my order from the storage area in total only 15 mins but not what you expect from click and collect

   almost 3 years ago

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