Swift Referrals

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Reviews

1. M M A N ★★★★★

   On a number of occasions Swift has rescued our precious Lola. I don’t use the word rescued lightly, but the team have performed miracles on our girl. For more than a year, you have been patient, understanding and most importantly you have listened to us when other vets haven’t. Bethan is a credit to Swift, along with the RVN’s, client care and the other vets who work hard in the background. You work great as a team and it shows! Once again you guys came through for us and Lola, and we will always be grateful for the borrowed time we have with her. From the bottom of our hearts, thank you so very much for saving her life on more than one occasion and thank you once again for being patient with us….more so me! As you know she means the world to us and we will always be guided by your professional opinions. Lola has a great life to live and you’re all helping her live it. ❤️

   almost 3 months ago
2. Heidi Wormald ★★★★★

   I cannot say enough wonderful things about the emergency surgical care my pet received from Swift Referrals. From the moment we walked in, the staff acted with urgency, compassion, and true professionalism. They quickly assessed the situation, kept me informed at every step, and treated my pet with upmost care. The surgical team was outstanding—skilled, calm, and incredibly reassuring. They explained the procedure clearly, answered all my questions, and made sure I understood the after-care instructions. Thanks to their expertise and quick action, my pet is now on the road to a full recovery. I’m deeply grateful for the exceptional care we received. In a moment of panic, they provided hope, comfort, and life-saving treatment. I highly recommend this emergency veterinary clinic to anyone who wants their pet in the best hands possible.

   almost 4 months ago
3. Josh Brown ★★★★★

   Our dog Ralph had been brought in with septic peritonitis which was a 50/50 chance of survival. The team did absolutely everything and anything they could for Ralph and made sure he was never left in discomfort. Ralph survived and we couldn’t be happier. The customer service was incredible, the comfort and reassurance they gave us during our hardest times were amazing. I couldn’t fault this team. They gave clear discharge instructions and updated us come rain or shine. If your pet needs help no matter what the cause is. This place is THE place to go.

   almost 4 months ago

1. charlotte clarke ★★★★★

   Our regular vets use Swift for their out of hours service. It’s never a place you want to need, but when you do, you’re so grateful it’s there. Our most recent visit was just a few days ago when our dog Margot managed to get hold of some dark chocolate. As soon as we arrived, she was taken straight through, no waiting around. The vet came out and clearly explained her clinical presentation, what that meant for her, and the treatments she would need. They picked up on the subtle signs that her body was struggling - signs that could so easily have been missed. These were the beginnings of what could have developed into full blown seizures and cardiac issues, but thanks to their quick thinking and the right medications, she was stabilised. It meant a lot that we were met with such clarity and brutal honestly - we were never kept in the dark about her condition. We left feeling reassured, knowing Margot was in safe hands and would be closely monitored through the night in ICU. Thanks to their quick actions, she made it through the night and is now back home. Thank you to Becky for being so conscious of how worrying it all was for us. As I said, an out of hours emergency vet is never somewhere you want to end up - but when you do, you couldn’t ask for better care. Thank you, Swift. xx

   almost 5 months ago
2. CA Cullum-Fernandez ★★★★★

   Our boy started having seizures and was referred to these as a matter of urgency. Swift is the other side of the country to us, but they were able to take our boy on the same day the alarm bells were ringing. They were thorough with identifying what the issue was, and went above and beyond to ensure the little guy was getting the right level of care and treatment to get him back on track to hopefully live out many more years. They had our little sausage for over a week and provided daily updates and pictures. We've just got the little man back yesterday when writing this, and although we're in an experimental phase of his recovery, Swift has ensured us and our local vets that they will support and provide guidance for such a complex condition. We can't thank them enough for all their efforts. Thanks again Swift Referrals.

   almost 3 years ago
3. Lizzie (Liz) ★★★★★

   A big thankyou to all at swift referrals, scooby came in beginning of the year to have his leg operation due to his growth bone which caused him to be lame and often limped after walks and could not run, here he is enjoying his favourite game of ball, he's now able to run without limbing afterwards. And best of all he is no longer in pain after exercise! He is now enjoying full activities thankyou again and all staff was amazing with the care they gave to scooby

   almost 3 years ago

1. Hailee Henderson ★★★★★

   We were referred to Swift in July 2021 following our dogs diagnosis of diabetes which at the time, despite many things done by our current vet, we just weren't able to get the diabetes under control. We saw Rory Bell who was amazing. He explained what they did and why and we were always given more than enough time for our appointments to get all our questions answered. Unfortunately for us, despite the tremendous efforts of Rorys expertise, our Bella didn't make it and was pts in October 2021 due to severe complications with her diabetes. As a family we were, and still are heartbroken however we live in the knowledge that because of Rory and his team, we did everything we could to save Bella and that helps ease the pain. I wouldn't hesitate to recommend Swift to anyone needing specialist help and support with their animals' illnesses. (Pictures are of Bella before she became ill)

   almost 4 years ago
2. Ann Clark ★★★★★

   We were referred to Swift at Wetherby after our dog Nell had a terrible cliff fall, resulting in some serious injuries. We were distraught, there was a good chance that our beautiful dog was going to die. She had unknown internal injuries, collapsed lung and a very badly broken thigh. We had been told by the original referring vets that she may have to lose her leg and that her injuries were as yet unknown, they prepared her for the journey. When we arrived at Wetherby, we were met by a team of people who were highly professional, sensitive and kind. It was explained to us that they would take Nell's care hour by hour, a step at a time and whilst being highly professional and not making any promises, they tried to offer us a degree of optimism. We appreciated this honesty as at this point we thought she would die from her injuries. We could call any time, we received updates, the communication was second to none. As the hours progressed, not only did they pull her through, but they stabilised her further so eventually she was operated on and her leg saved. They put our dog back together, but they not only saved Nell, they saved me too. She has been such an important part of my life this year and I was devastated I may lose her. We cannot praise them highly enough for their professional integrity, kindness and honesty. At every point we have been more than impressed, every visit we made to her, every phone call and subsequent appointment has been conducted with exactly the same professionalism. Nothing is too much trouble, no explanation is too much. We really appreciate everything they did. Nell continues to go from strength to strength. Thank you doesn't seem enough, but we thank them from the bottom of our hearts and cannot praise this team highly enough. We have no hesitation highly recommending this amazing centre.

   almost 4 years ago

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