Been going to this vets for over four years now and the service has gone down hill in recent months. We were dispensed treatment for one of our dogs with no box or instructions & incorrect instructions how to apply from the vet we had seen which I find very disturbing . I will be now looking for a new vet’s practice .
Always been pleasant when taking our dog, was only one minor point, one of the receptionist made me feel awkward in a way, walked past us and just felt like they looked us up and down even though I smiled, no smile just an off look, just looked like they had the hump, tried to smile twice at them and just got what felt like no interaction, a smile back, nothing just a stare and look away everyone else was pleasant said hello and smiled. I could be reading into it but got an off feeling from this person as if I had done something to upset them for no reason, sorry
The reception staff are rude. It would be good to know how late the vet is running when you arrive so you don’t stress your pets unnecessarily in the waiting room. Very unhelpful. Too busy chatting to friends and a tv crew to help
On holiday and one of our dogs needed seeing for an ear infection. Rang at 8.30am and managed to get see a vet at 9.45am. Diagnosed and medication sorted by the vet who fully discussed problem
We are away on holiday and the first two days we felt our lovely little (but mighty) chihuahua Nellie was off, so on recommendation of our campsite owner I made contact with Donald’s vets. We were were seen first thing and back at camp by 10am with some meds which picked Nellie right up, she had a temperature & clearly an infection in a bad tooth. (Not many want to go near that snippy knashers but the vet was very thorough!) We were able to enjoy the rest of our holiday Nels even had the energy to get excited at the sight of the beach and I couldn’t appreciate the kindness & support from all the staff! Note: The team had the notes to our vets back home within the hour and we will be having a follow up and dental as soon as we are back home!
They looked after my cat Molly when she needed a bit of an MOT. Brilliant and caring.
I said goodbye to my beloved pet at this practice. We were taken in very quickly. My wishes were catered to and the vet ensured my pet had dignity. Thank you for making a very difficult day easier for me and my boy.
Great people, friendly, supportive, caring, and very professional. They’ve looked after all my pets for years.
Donaldson’s Vets Ltd is an excellent vets, The Staff are kind and caring and offer good value for money. The reception staff are welcoming and friendly and I feel 100% happy with the service they provide.
Donaldson's Vets Ltd is located at Thongsbridge Surgery, Miry Ln, Thongsbridge, Holmfirth HD9 7RY, UK
You can contact Donaldson's Vets Ltd at +44 1484 684189
You can find directions to Donaldson's Vets Ltd by following this map link