Parkside Veterinary Surgery Veterinary Care in New Ferry, Birkenhead

Reviews

1. Rachael Ross ★★★★★

   I have been with the practice for years now and would recommend it to anyone. The team there are so friendly, helpful and it really feels as though they care about my pets and myself. Whenever I have needed help and advice they have been thorough and patient, and always take time and care. After recently having to have one of my cats put to sleep the care, compassion and help I received made the whole process that little bit easier. The reception team are a massive asset to the practice, all of them are just amazing. Haley, one of the vets there, was absolutely wonderful, one of the best vets I have seen in years of having pets now.

   almost 8 months ago
2. Patricia Christopher ★★★★★

   Very pleasant receptionist. Vet is great very informative and my dog was quite happy while she was being examined and treated. Can't ask for more than that. Thank you

   almost 9 months ago
3. Lizzy Baird ★★★★★

   ​I can't say enough about the wonderful care we received at Parkside Vets. Mr. Gemmill is an absolutely fantastic vet—he is not only incredibly knowledgeable and professional, but also genuinely caring. ​He took the time to answer all of my questions with patience and empathy. It’s clear that he puts the well-being of the animals first and treats them with the utmost kindness. We felt completely at ease, knowing our dog was in such good hands. I highly recommend Mr. Gemmill and the entire team.

   almost 10 months ago

1. Paula Gann ★★★★★

   Always looked after my dogs very well. Sadly had to have one put to sleep recently. All the staff have been very caring and compassionate during this difficult time.

   1 year ago
2. DeeDee Says Raaa ★★★★★

   Couldn't recommend this vets more! The reception staff are amazing, they care about both animals AND their human carers! I was a nervous wreck with my kittens and they were so lovely. The vets and nurses obviously love animals, they answer all questions and keep you up to date with info. They also respond to emails very quickly. Plenty of parking and it's very clean and cool inside the reception area with a little boxed off area for cats (or other scared pets, I assume) Moose and Lily are very well looked after here

   1 year ago
3. jenunwin86 ★★★★★

   Always have a fantastic experience at this vets, they are so lovely with my dog. We have been with them with all of our dogs and they have always treated them so well.

   almost 3 years ago

1. Denis Evans ★☆☆☆☆

   Been with Parkside Vets for nearly 40 years, but no more, not since they became part of Medi Vet. Took my dog in between Christmas and New Year, not a bank holiday, got told no Vet in the surgery, had to go to Medi Vet 24hr service in Alder. First thing they discussed was money, told he needed to be in for 3 days, £1800, and they wanted half up front. Picked him up 3 days later, bill increased by £900, with no explanation or prior knowledge. His rear end was covered in poo, his eyes were full of sleep. Spoke to Parkside about treatment and extra cost. Got told they had done nothing extra, they just didn't realise the true cost of the drugs. It's like taking your car for a service, being quote £300, then being told it was £500 because the oil and parts were dearer than they thought, and the left all the old part in the boot. No real animal welfare at all

   almost 3 years ago
2. Helen ★★★★★

   This vet in New Ferry, in my opinion, is the best on the Wirral! You get a warm welcome from the staff and they are very friendly. They go above and beyond to help in anyway they can. They also love to give your dog a cuddle if allowed! The vets themselves are extremely helpful and knowledgeable & in my case put themselves out to help regarding your pet!

   almost 3 years ago
3. Chris ★★★★★

   This isn't my usual vets but twice in the last 6wks they've come to my rescue. The girls are lovely and went out of their way to help and the vet himself was so understanding and compassionate. I'm sorry I dont live closer but would recommend them to anyone who does.

   almost 3 years ago

1. Gareth Hughes ★☆☆☆☆

   We brought our lovely cat to the surgery for tests and which she had. We were then given an extortionate mount for her teeth which wasn't priority as she was vomiting a lot. We noticed she was considerably underweight and our priority was getting her to a healthy weight before tackling anything else and once we said that we had no help whatsoever in terms of her health as they were more interested in getting £500 for her teeth. We mentioned this sometime later when she was seriously ill and whilst the vet stated she was poorly, he didn't state how poorly and that it was just a matter of hours. We could've taken her to the veterinary hospital in Liverpool to pass away without having to suffer in agony for 24-48 hours which isn't acceptable to both animals and owner which was heartbreaking for us as our lovely cat was in pain and they didn't have the decency to give her decent care throughout our time at this practice. We strongly advise pet holders to think about where to take their pets as we wouldn't wish this on anyone else owners and pets.

   almost 3 years ago

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