The Rising Sun, Backwell vg, West Town

Reviews

1. Mark Nugent ★★★★★

   Staying here was a last minute decision whilst on a business trip and I'm so glad I did. Staff are so friendly and helpful (big shout out to Harriet!). My room was really well presented, even with Classic FM playing on the radio as I walked in and cosy lighting well positioned. Everything here was pristine. Food and drinks service down in the bar was excellent also. If I had one constructive criticism it would be to please make breakfast available earlier than 8am (maybe from 7?) to accommodate those that need to be up and out fairly handy. In summary, a lovely experience and I would definitely recommend staying here. Keep up the good work Team Rising Sun!

   almost 8 months ago
2. Carrie Ingram ★★★★★

   Stayed here on way to a recent trip to Bath. Flight ended up several hours late meaning I didnt get there till the early hours. Had contacted the hotel before hand and kept them updated, who had sent me very a clear late check in process which was reassuring as travel as a solo female. Room lovely and clean and felt very welcoming and breakfast next morning delicious. Staff all friendly and chatty and so helpful. Would definately return.

   almost 8 months ago
3. Alison Long ★★★★★

   After finding out our flight was cancelled we decided to get out heads down before travelling back the next day , and we’re glad we did , what a gem this place is , very efficient friendly and welcoming, food was delicious and the room very comfortable.This will definitely be my go to when travelling from Bristol The pub downstairs is very well run ,friendly with a warm atmosphere ,wish it was my local. The manager mark was fab , and all the staff were happy to serve .great hospitality! Nice to receive good service , thank you made a bad day turn out a good one

   almost 8 months ago

1. terence wescott ★★★★☆

   It was a surprise and pleasure to enter tbe pub which was bright and welcoming. All the staff were cheerful and helpful. This was in contrast to a previous visit, some time ago, which was a dreary experience. The food was ok and served with a smile and cheerful exchange which was welcome and appropriate. It’s understandable that the menu choice is limited. Our friends from Ukraine are used to a greater choice. Parking was easy and the place warm.

   almost 9 months ago
2. Vicky Tuton ★★★★★

   Stayed 2 nights and we were so impressed with the accommodation, food, welcome and the staff. Room was clean, stylish and well presented. Food was delicious and the staff were so friendly and welcoming, particularly Mark and Justine! We were unable to take advantage of the breakfast on one of our mornings so Mark arranged for a packed up breakfast to go for that day. Would 100% choose to stay here again if we are back in the area.

   almost 9 months ago
3. Nicholas James ★★★★☆

   Rooms looked beautiful however on finer looking, the floor hadn't been hoovered as bits everywhere and some minor stains on bed sheets. Small hairs in the bathroom shower tray. Everything else regarding staff and the pub/food was exceptional.

   almost 3 years ago

1. Kayleigh Archer ★★★★★

   Lovely pub, Sunday roast was lovely. Dog friendly, Mat the assistant manager was welcoming and his team. They definitely went the extra mile on customer service and made you feel at home.

   almost 3 years ago
2. Barry health ★★★★★

   Lovely fresh refurbished rooms, the whole feel of the place is fantastic. Warm cosy seating area and the food was delicious! I think it had to be the most tastiest full English breakfast I've ever eaten 10/10 Would 100% recommend.

   almost 3 years ago
3. Toby Hoare ★★★★☆

   Very nice Sunday lunch. Service was a little interesting, the waitress brought three more drinks and then walked away with the tray in her hand and with our empties left on the table. I'm sure a little more training will fix that though. Overall, would recommend.

   almost 3 years ago

1. Janine Clements ★★★★★

   Honestly one of the best meals I have had in a long time. Vegan roast and cheesecake. Fabulous. Small issues like me not liking the seat they had allocated and the wrong wine arriving, dealt with quickly and courteously. Very nice inside decor and large outdoor area. Nice tables and a selection of chair types. Wheelchair access. Dogs welcome, which is great. Very reasonably priced circa £14 to £20 for a roast. Meat more expensive and pork and beef available. Good wine and drinks selection, cocktails too. Also non alcoholic drinks and wine. Loos pretty good, a tad small, but not even that could make me take a star off. Staff all pretty young and friendly and polite. Would not hesitate to recommend.

   almost 3 years ago

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